TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ingram Micro

    Score8.4 out of 10
    N/AIngram Micro is a global technology consultancy providing a full spectrum of global technology and supply chain services.N/A

    Protiviti

    Score9 out of 10
    N/AProtiviti is a global consulting firm that delivers expertise and insights. Protiviti and its member firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, governance, risk and internal audit through a network of more than 85 offices in over 25 countries.N/A
    Pricing
    Ingram MicroProtiviti
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ingram MicroProtiviti
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Ingram MicroProtiviti
    Likelihood to Recommend
    7.6
    (5 ratings)
    2.7
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Ingram MicroProtiviti
    Likelihood to Recommend
    Ingram Micro
    Works well if you want to 1) Fulfill your own eComm orders. 2) Want the ability to do dropship with 3rd party retailers. 3) Want LOT# control (e.g. if you're in the food industry). There are a plethora of companies that can do ecomm fulfillment but they don't have the ability to do option 2 & 3.
    Incentivized
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    Protiviti
    If you have lots of audits and you need a license for every auditee, it will cost you a lot. It was good software maybe ten years ago, but it became outdated. Nowadays, there are many web applications using bootstrap to be responsive, and they should renew their software to be competitive.
    Incentivized
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    Pros
    Ingram Micro
    • Customer Support
    • Technical Advice
    • Fast accurate shipping and logistics
    Incentivized
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    Protiviti
    • Plenty of options to document our audits
    Incentivized
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    Cons
    Ingram Micro
    • Very hard to find the products you're looking for on the site if you don't already know exactly what you're trying to find. Lots of similar/identical products with uninformative naming conventions.
    • Poor faceted navigation.
    • Entire site is painfully slow.
    • The policy of automatically closing inactive accounts after 12 months, with no ability to re-open it upon customer request, is crazy.
    • Pricing on most commonplace IT products (outside of things like HPE servers) is not competitive at all, it's almost always cheaper to just buy on Amazon, and even when Ingram is cheaper, the difference is so negligible it's pointless to bother.
    Incentivized
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    Protiviti
    • slow response
    • highly cost
    • awful interfaces
    • not responsive design
    • not customizable reports
    Incentivized
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    Support Rating
    Ingram Micro
    No answers on this topic
    Protiviti
    The support it's remote, and it's awful, they have lots of errors when updating because of the old software they use. It's only available in English (we need Spanish), and they seem not to care about the client and their particular needs. For the cost, it represents I think it's not worthy.
    Incentivized
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    Alternatives Considered
    Ingram Micro
    Ingram Micro is the largest supplier of this type in New Zealand and as such we started to use them almost only for this reason.
    Although we have had a very good customer experience and will continue to use Ingram Micro services in the future.
    Incentivized
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    Protiviti
    SAP its easier to use.
    Incentivized
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    Return on Investment
    Ingram Micro
    No answers on this topic
    Protiviti
    • Every time we create a user, we need a license, and it cost too much
    Incentivized
    Read full review
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