inRESONANCE

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
inRESONANCE
Score 7.0 out of 10
N/A
inRESONANCE, a Community Brands company, offers their student management platform to independent schools, which includes basic parent-teacher communication support features along with registration and enrollment support, billing, interactive website, and also general fundraising, gift and pledge management, and event management.N/A
Pricing
inRESONANCE
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
inRESONANCE
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
inRESONANCE
Considered Both Products
inRESONANCE
Chose inRESONANCE
Apples and oranges. Comparing these two products is not really fair when it comes to functionality. That said, when it comes to customer service, inRESONANCE wins in my book.
Chose inRESONANCE
We were using the CRM database system, however it was too proprietary and when we wanted to make changes or customize we were continually paying an outside consultant to get things done. With inRESONANCE, we are able to make the updates, and customize as we need to internally. …
Top Pros
Top Cons
Best Alternatives
inRESONANCE
Small Businesses

No answers on this topic

Medium-sized Companies
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Enterprises
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
All AlternativesView all alternatives
User Ratings
inRESONANCE
Likelihood to Recommend
3.0
(2 ratings)
Support Rating
10.0
(1 ratings)
User Testimonials
inRESONANCE
Likelihood to Recommend
Community Brands
Well suited to having the ability to import information when there are large numbers of scholars to be updated, such as graduations or moving up a grade. On the other hand, the program is geared towards a school and we are not a school so we had to do a lot of tweaking for our purposes.
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Pros
Community Brands
  • Customer service in response to problem-solving.
  • Extremely hands-on in making additions to the software on the spot to fulfill a need.
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Cons
Community Brands
  • There are a lot of terms used for different information in the database. It would be nice if that could be streamlined somehow and more intuitive for the users.
  • There are a lot of details to go through to make custom list or create reports. If you don't do these processes regularly, it seems you are always relearning the process.
  • There was a point when data changes needed to be done in two different places, but I think we may have resolved that issue.
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Support Rating
Community Brands
Brian, our representative, as been tremendous. His response time is outstanding - and if he is able to alter the tool on the spot, he will. We've been able to do more sophisticated maneuvers because of his willingness to problem-solve with us. When the functionality isn't there, it is also a very honest conversation and we know when we have to work outside of the tool.
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Alternatives Considered
Community Brands
We were using the CRM database system, however it was too proprietary and when we wanted to make changes or customize we were continually paying an outside consultant to get things done. With inRESONANCE, we are able to make the updates, and customize as we need to internally. It has saved us a significant amount of money in this regard.
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Return on Investment
Community Brands
  • Annual fund tracking is very easy and pulling simple things like donors/non-donors is easy. Fine for a straight-forward appeal.
  • If you are going with a comprehensive/combine ask - this is not the tool for you. There's no way to split gifts with % allocation. We're losing money in spending time trying to figure out how to configure pledges in accordance with the software.
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