Likelihood to Recommend Time recording and time entry are such a massive and universal pain point for all timekeepers. All timekeepers perform this task on an almost daily basis. Anything that speeds up or eases that task is worth its weight in gold. Even if a timekeeper is working on a project that is billed on a fixed fee we still need accurate time entries to ensure that we are meeting our own profitability objectives.
Read full review SimpleLegal is easy to use and easy to understand for everyone in the legal department. Their customer service is typically quick to respond and solve any issues that may arise on the customer side as well as the vendor side (CounselGo). There has been a bit of customer dissatisfaction since being acquired by Onit but the enhancements and roadmap continue to look promising.
Read full review Pros Timers: IntApp Time's timer functions are well thought out and meet the esoteric needs of different timekeeper's styles Integration: IntApp Time integrates well with our accounting systems. IntApp Time has been a reliable application for us. Users perfer the IntApp Time interface to other products. Read full review SimpleLegal does a great job tracking expenses. SimpleLegal does a great job at creating, tracking and analyzing matters. SimpleLegal does a good job with reporting and analytics. Read full review Cons Interface could be updated (appears outdated) Having multiple timers open in one screen to start and stop projects fluidly Better mobile app time keeping Read full review Budget tracking. Admin independence (being able to make system improvements/enhancements/changes without needing a SL rep). Read full review Alternatives Considered There are three competitors to Intapp Time that I know of, and have looked at, but it's been years. Those competitors are Element55, Aderant Found Time and Smart Time. Every time I compared any of those products to the current version of Intapp Time then Intapp Time came out on top. Element 55 seemed have a bit of a clunky interface when I last looked. Aderant Found Time seemed like a limited success at copying Intapp Time; the software itself seemed a little burdensome, both on the client and the back end.
Read full review SimpleLegal was much easier to use and train users on than Time Matters. SimpleLegal had all of the functionality but not as many customizable features as Time Matters.
Read full review Return on Investment Obviously, time capture for billing is a vital function. At this time we believe IntApp Time is best of the breed in this regard, though competition is coming. Recording timekeeping is something all timekeepers hate. IntApp time doesn't do as much as it potentially could to ease this pain, using predictive algorithms for example. For timekeepers who are diligent, IntApp time provides all the tools necessary to record and closely manage worked time, its primary functionality. Read full review Able to track in real-time legal spend against budgets to hold outside counsel responsible while meeting our fiscal demands--rather than wait on Finance report monthly/quarterly/etc. Read full review ScreenShots