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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Interact Software

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Interact's employee experience platform consolidates fragmented workplace communications into a centralized system with the goal of increasing engagement across global enterprises. The platform delivers targeted content across mobile, email, and digital signage. Key features include AI-powered personalization, built-in analytics tracking engagement metrics, and community-building tools. Unlike general intranet solutions, Interact specializes exclusively in employee experience optimized for…N/A

    Maestro

    Score8.7 out of 10
    N/AMaestro is an employee performance and talent mangement software solution offered by Madison.N/A
    Pricing
    Interact SoftwareMaestro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Interact SoftwareMaestro
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Interact SoftwareMaestro
    Small Businesses
    HCL Connections
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    Quantum Workplace Engagement Surveys and Pulses
    Score10 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Interact SoftwareMaestro
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Interact SoftwareMaestro
    Likelihood to Recommend
    Interact Software
    Great for social media quizzes, shopping guides, lead qualification, progressive profiling, and any application where asking a series of questions can be used to gain a better understanding of customers and contacts.
    Incentivized
    Read full review
    Madison
    Maestro is well suited for demand planning scenarios if you need to adjust your plan based on historical data. With the Demand Override option, the plan can be easily derived to the least granular level of the hierarchy. There are ML features to handle the outliers in our plan. This is less appropriate if you want to migrate more custom and complex logic from SAP APO.
    Incentivized
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    Pros
    Interact Software
    • The system was particularly useful during the coronavirus pandemic as it helped foster communication between colleagues and allowed us to create various fun and interactive morale-boosting activities.
    • The service desk is responsive and Interact is quick to point out any service issues.
    Incentivized
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    Madison
    • Customer Support - I appreciate that I always get a quick response, if not immediate with easy to follow solutions to my concerns/issues. Their customer support team is always positive, friendly and helpful!
    • Easy to Learn and Understand - I am not great with technology but I find Maestro easy to learn, use and navigate. It is very user friendly.
    • Ability to Easily Update Charges - I appreciate the ease of access to Member and guest billing and folios and how easy it is for me to post, remove or reverse charges as need be.
    • One Interface - I appreciate being able to track member information and reservations in one area! What a great tool.
    Incentivized
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    Cons
    Interact Software
    • Payment steps
    • Pipedrive integration
    • Google tag manager integration
    Incentivized
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    Madison
    • No ability to view contact information from a home screen (must click into profile to see phone number)
    • Feels a bit archaic
    • Would be nice to see "flags" or ways to mark students for calling
    • Wish that the 'attempted call' option turned a student yellow instead of keeping them red
    Incentivized
    Read full review
    Likelihood to Renew
    Interact Software
    No answers on this topic
    Madison
    Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities
    Incentivized
    Read full review
    Usability
    Interact Software
    No answers on this topic
    Madison
    AI guidance can be used to identify the outliers with minimal time. The system will provide the high-priority exceptions with clear context and suggested actions. If we modify the forecast, it will immediately recalculate the capacity, component availability, and margin impacts. Demand Preview and Supply Network planning can provide KPIs like Total Demand and Total Supply forecast. These KPIs can be used to check the performance of the production plants.
    Incentivized
    Read full review
    Support Rating
    Interact Software
    No answers on this topic
    Madison
    I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
    Incentivized
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    Alternatives Considered
    Interact Software
    Interact is great for basic integrated quizzes and forms. The other tools are much more robust in terms of mobile friendliness, integrated payment steps, file upload, Google Tag Manager integration (track and segment via your favorite marketing automation platform), etc. Typeform is a much more robust platform.
    Incentivized
    Read full review
    Madison
    I have experience with SAP IBP in my previous organization. Compared to IBP, Maestro uses the concurrent planning engine. The Performance of Maestro is better. SAP IBP is mainly built for the SAP Environment. Maestro can be used with different ERP systems as well. We were having some non-APO market planning. Maestro can be used to address this scenario as well.
    Incentivized
    Read full review
    Return on Investment
    Interact Software
    • In my very particular opinion, we can say that this tool has not generated any negative aspect for us, so we are comfortable.
    Incentivized
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    Madison
    • At one point our step pricing was not working properly so we did lose some room revenue. Maestro helped us get this resolved.
    • Maestro saves time, which saves money, by having all of our member billing, reservations and more in one location.
    • No other impacts that I can think of.
    Incentivized
    Read full review
    ScreenShots

    Interact Software Screenshots

    Screenshot of an example homepageScreenshot of the Mobile experienceScreenshot of the Mobile Social appScreenshot of the Email Newsletter Builder