Intercom vs. Singlewire InformaCast
Intercom vs. Singlewire InformaCast
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service. | $39 per month per seat | |
InformaCast | N/A | Singlewire Software headquartered in Madison develops and supports a suite of InformaCast software solutions to help add value to existing technology and build a robust notification ecosystem. Whether to broadcast IP phones, send SMS text messages, reach a wide array of devices, or automate existing systems, InformaCast, InformaCast Mobile, and InformaCast Fusion offerings will provide a centralized solution. The vendor states over 7,000 organizations ranging from small K-12 schools to large… | $1,875 per year |
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Entry-level Setup Fee | No setup fee | $866.25 250-900 users (Mobile & Fusion) | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Singlewire InformaCast | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Singlewire InformaCast | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | No answers on this topic |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | No answers on this topic |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Singlewire InformaCast | |
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Likelihood to Recommend | 9.0 (263 ratings) | 8.9 (2 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Singlewire InformaCast | |
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Likelihood to Recommend | Intercom | Singlewire Software |
Pros | Intercom | Singlewire Software |
Cons | Intercom | Singlewire Software No answers on this topic |
Likelihood to Renew | Intercom | Singlewire Software No answers on this topic |
Usability | Intercom | Singlewire Software No answers on this topic |
Reliability and Availability | Intercom | Singlewire Software No answers on this topic |
Performance | Intercom | Singlewire Software No answers on this topic |
Support Rating | Intercom | Singlewire Software No answers on this topic |
Online Training | Intercom | Singlewire Software No answers on this topic |
Implementation Rating | Intercom | Singlewire Software No answers on this topic |
Alternatives Considered | Intercom | Singlewire Software No answers on this topic |
Return on Investment | Intercom | Singlewire Software |
ScreenShots | Intercom Screenshots |