Intermedia Email Plus vs. Zoho Mail

This is the perfect solution for businesses that want a scalable solution with a fixed cost per user. Intermedia is amazing with no contracts.

Incentivized

If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.

Incentivized

• Excellent support
• Great performance

Incentivized

• Its easy to use in Mobile
• A fresher can easily use
• Super admin pannel is also easy to use

• Email filtering is good, but not excellent
• Office 365 default settings require a little tweaking (registry)

Incentivized

• When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
• The filter to search for information is not very accurate and unfriendly
• The way to manage the storage capacity and to buy more space for the mail is not very friendly

Incentivized

I love the usability of Intermedia Email Plus. The only downfall isn't their fault. The issue with Office 365 registry settings requires changes to connect to Intermedia Email Plus flawlessly.

Incentivized

Native English speaking support, excellent response, and quick resolution. Support is amazing at Intermedia.

Incentivized

I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.

Incentivized

Intermedia Email Plus support is better, costs are comparable or better, and backups are better than the alternatives.

Incentivized

• We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments. • The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.

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• Scalable for seasonal/variable employee count
• Easy administration
• Easy onboarding

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• Negative impact - far more work (and time) needed to effectively sort and categorize emails. Instead of emails being easily sorted by labels, it is a more tedious process to have everything sorted by deal or contact