Personalized and 100% professional email for greater credibility.
April 30, 2021

Personalized and 100% professional email for greater credibility.

Tommy Parker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zoho Mail

• We currently use [Zoho Mail], in order to have a better professional presence and thus when necessary to send emails and newsletters. Give a better impression on our clients. In addition, we also use this tool to allow the entire organization to share items and communicate fluently within the Zoho inbox.

• This service is implemented in all departments of our company. Since it is necessary for each individual to have their own personalized email address and thus give a better impression to customers and our company.

•The first commercial problem that this email service is solving is that it allows us to have a better professional presence and thus have greater credibility regarding our services and products.
  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
  • One of the biggest problems zoho mail has. It is that MX, SPF and DKIM records are never perfectly placed the first time you try to configure them. Whether you do them manually or automatically, something unexpected always happens.
  • Another negative aspect of this service. Is that when you receive a message with some type of image incorporated, it is not displayed correctly and a notification appears within the email that says Show now once you activate them is that the image is displayed correctly. I would like it to be activated automatically instead of manually. Although it is a minor problem.
  • The most positive aspect that we have noticed after investing in this service. It is that now we have a better visual appearance and greater credibility with our customers and business partners.
• We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments.

• The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.

Do you think Zoho Mail delivers good value for the price?

Yes

Are you happy with Zoho Mail's feature set?

Yes

Did Zoho Mail live up to sales and marketing promises?

Yes

Did implementation of Zoho Mail go as expected?

Yes

Would you buy Zoho Mail again?

Yes

• The best scenario to use [Zoho Mail] would be in order to answer any doubt or question that a client has about our services or products.

• A bad scenario would be to do it for a personal and not a professional purpose.

Zoho Mail Feature Ratings

Anti-malware
10
Cusomizability
7
Data Loss Protection
8
Threat Detection
9
Sandboxing
8
End-to-End Encryption
7
Management Tools
10