TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intermedia Unite

    Score8.4 out of 10
    N/AIntermedia Unite is a unified communications option and collaboration platform for SMBs, providing a PBX phone system, vide and web conferencing with screen sharing, chat, and file management and sharing.

    $15.99

    per month per user

    MicroSIP

    Score10 out of 10
    N/AN/A

    $95

    one-time fee

    Pricing
    Intermedia UniteMicroSIP
    Editions & Modules
    Unite For Teams
    $15.99
    per month per user
    Unite With Teams
    $22.99
    per month per user
    Unite Pro
    $27.99
    per month per user
    Unite Enterprise
    $32.99
    per month per user
    Basic
    $95
    one-time fee
    Offerings
    Pricing Offerings
    Intermedia UniteMicroSIP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsIntermedia Unite helps employees to be more productive and collaborative, increasing efficiency and decreasing the costs of expensive on-premises systems.—
    More Pricing Information
    Features
    Intermedia UniteMicroSIP
    Cloud PBX
    Comparison of Cloud PBX features of Intermedia Unite and MicroSIP
    Feature
    Intermedia Unite
    -
    Ratings
    MicroSIP
    10.0
    1 Ratings
    23% above category average
    Call reports00 Ratings10.01 Ratings
    Directory of employee names00 Ratings10.01 Ratings
    Call Management
    Comparison of Call Management features of Intermedia Unite and MicroSIP
    Feature
    Intermedia Unite
    -
    Ratings
    MicroSIP
    10.0
    1 Ratings
    20% above category average
    Answering rules00 Ratings10.01 Ratings
    Call recording00 Ratings10.01 Ratings
    Call screening00 Ratings10.01 Ratings
    Message alerts00 Ratings10.01 Ratings
    Best Alternatives
    Intermedia UniteMicroSIP
    Small Businesses
    Broadvoice | GoContact
    Score9.1 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Webex Calling
    Score8.8 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Webex Calling
    Score8.8 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Intermedia UniteMicroSIP
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Intermedia UniteMicroSIP
    Likelihood to Recommend
    Intermedia
    If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.
    Incentivized
    Read full review
    MDev Group
    MicroSip integrates calls through my laptop, which is especially convenient and allows for continuity of my work so I can answer or make calls while updating notes or checking emails. It is particularly accurate with caller ID, call log and VM and DND features. Overall I enjoy using it and believe it is a beneficial tool to use as opposed to conventional calling.
    Incentivized
    Read full review
    Pros
    Intermedia
    • No contracts
    • Scale up or down very quickly
    • Easy to deploy - no hardware required.
    Incentivized
    Read full review
    MDev Group
    • Facilitates an accurate call log
    • Allows call pop ups
    • VM and DND features
    Incentivized
    Read full review
    Cons
    Intermedia
    • The price is on the higher end
    • Normal issues for VoIP - if users have low bandwidth, high jitter or latency
    Incentivized
    Read full review
    MDev Group
    • Thus far I have not encountered any issues with MicroSip so I am unable to comment in this area.
    Incentivized
    Read full review
    Usability
    Intermedia
    The web interface takes a little getting used to, but once you are familiar, it is very easy to use and administrate. The end user has a very easy to use app.
    Incentivized
    Read full review
    MDev Group
    No answers on this topic
    Support Rating
    Intermedia
    Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.
    Incentivized
    Read full review
    MDev Group
    No answers on this topic
    Alternatives Considered
    Intermedia
    [Intermedia] Unite has no contracts and offers great service. Other companies require contracts, and for highly scalable businesses, this isn't optimal.
    Incentivized
    Read full review
    MDev Group
    MicroSip is quite honestly the first call app that I have used which is integrated with a laptop but in terms of call quality and other features as mentioned such as VM, DND, call alerts, call log and caller ID these are all top notch. I would recommend MicroSip for any organization looking to save time.
    Incentivized
    Read full review
    Return on Investment
    Intermedia
    • During offseason, we scaled back to 150 phones and during peak, we scaled up to 400 phones. No contracts, no fees, just month to month billing. Awesome
    • Support and ease of deployment has been a huge ROI for [Intermedia] Unite.
    Incentivized
    Read full review
    MDev Group
    • Time Saving
    • Accurate Call Alerts
    Incentivized
    Read full review
    ScreenShots

    Intermedia Unite Screenshots

    Screenshot of The Intermedia Unite Mobile App makes it easier than ever to stay connected and be reachable, wherever you go.Screenshot of The Intermedia Unite Desktop App brings together all your essential collaboration tools together, making teamwork easier than ever.Screenshot of Unite Envision Call Analytics -Actionable insights to help the right people make the right decisions at the right timeScreenshot of AnyMeeting Video Conferencing - Unite includes a built-in video conferencing  platform that allows you to maintain productivity with HD audio and video, screen sharing, and artificial intelligence capabilities on both mobile and desktop devices.