Item: MicroSIP
Rating: 10
Author: Amanda Khan

Use Cases and Deployment Scope

I use MicroSip on a daily basis for the purpose of incoming and outgoing calls. It is integrated through my laptop and the pop ups allow me to continue with my daily work whilst on a call, it is easy to navigate, all features are functional, such as VM and DND and the call log is especially accurate and helpful.

Pros and Cons

Facilitates an accurate call log
Allows call pop ups
VM and DND features

Thus far I have not encountered any issues with MicroSip so I am unable to comment in this area.

Return on Investment

Time Saving
Accurate Call Alerts

Alternatives Considered

Microsoft Teams, Skype and Zoom

MicroSip is quite honestly the first call app that I have used which is integrated with a laptop but in terms of call quality and other features as mentioned such as VM, DND, call alerts, call log and caller ID these are all top notch. I would recommend MicroSip for any organization looking to save time.

Key Insights

Do you think MicroSIP delivers good value for the price?

Yes

Are you happy with MicroSIP's feature set?

Yes

Did MicroSIP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MicroSIP go as expected?

I wasn't involved with the implementation phase

Would you buy MicroSIP again?

Yes

Other Software Used

Adobe Acrobat, Adobe Acrobat Sign, Adobe Acrobat Reader

Likelihood to Recommend

MicroSip integrates calls through my laptop, which is especially convenient and allows for continuity of my work so I can answer or make calls while updating notes or checking emails. It is particularly accurate with caller ID, call log and VM and DND features. Overall I enjoy using it and believe it is a beneficial tool to use as opposed to conventional calling.

Great Time Saving Call App

Overall Satisfaction with MicroSIP