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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InterSystems TrakCare

    Score1 out of 10
    N/AIntersystems offers TrakCare, an EMR system with additional modules to cover a wide range of functions of use in clinic administration.N/A

    TherapyNotes

    Score9 out of 10
    N/ATherapyNotes, headquartered in Horsham, PA, offers a practice management platform specifically for behavioral health and therapy providers.

    $49

    per month

    Pricing
    InterSystems TrakCareTherapyNotes
    Editions & Modules
    No answers on this topic
    Solo
    $49.00
    per month
    Group
    $59.00
    per month
    Enterprise
    $59.00
    per month
    Offerings
    Pricing Offerings
    InterSystems TrakCareTherapyNotes
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    InterSystems TrakCareTherapyNotes
    Billing and Claims Management
    Comparison of Billing and Claims Management features of InterSystems TrakCare and TherapyNotes
    Feature
    InterSystems TrakCare
    6.4
    1 Ratings
    16% below category average
    TherapyNotes
    -
    Ratings
    Real-time eligibility verification10.01 Ratings00 Ratings
    Claims management10.01 Ratings00 Ratings
    Coding10.01 Ratings00 Ratings
    Patient billing1.01 Ratings00 Ratings
    Financial Reporting1.01 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of InterSystems TrakCare and TherapyNotes
    Feature
    InterSystems TrakCare
    3.1
    1 Ratings
    80% below category average
    TherapyNotes
    -
    Ratings
    Charting / document management10.01 Ratings00 Ratings
    Templates4.01 Ratings00 Ratings
    Patient portal5.01 Ratings00 Ratings
    Mobile/tablet support1.01 Ratings00 Ratings
    Fax integration2.01 Ratings00 Ratings
    Integration with other EMR and PM systems1.01 Ratings00 Ratings
    Speech recognition1.01 Ratings00 Ratings
    Customization1.01 Ratings00 Ratings
    E-prescribing3.01 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of InterSystems TrakCare and TherapyNotes
    Feature
    InterSystems TrakCare
    5.5
    1 Ratings
    41% below category average
    TherapyNotes
    -
    Ratings
    HIPAA compliance8.01 Ratings00 Ratings
    Role-based permission levels6.01 Ratings00 Ratings
    Data backups and redundancy7.01 Ratings00 Ratings
    Local mode / networking failsafe1.01 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of InterSystems TrakCare and TherapyNotes
    Feature
    InterSystems TrakCare
    1.0
    1 Ratings
    153% below category average
    TherapyNotes
    -
    Ratings
    Multi-office / multi-physician capabilities1.01 Ratings00 Ratings
    Best Alternatives
    InterSystems TrakCareTherapyNotes
    Small Businesses
    athenaClinicals
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    No answers on this topic
    Enterprises
    Epic
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InterSystems TrakCareTherapyNotes
    Likelihood to Recommend
    1.0
    (1 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    InterSystems TrakCareTherapyNotes
    Likelihood to Recommend
    InterSystems
    Well suited if you have no developers and need something up quickly to let users get into patient data. But if you want to go beyond the layout, organization, or access of the application, it’s an uphill battle and doesn’t scale at all. If you want to be able to evolve the product, it’s not easy whatsoever
    Incentivized
    Read full review
    TherapyNotes
    TherapyNotes is ideal for any size practice with single or multiple providers/clinicians. Its scheduling, billing, EHR, and online portal are great for English speakers but not at all user-friendly to Spanish speakers. It is definitely affordable for a start-up practice and fees associated with merchant services are low compared to competitors.
    Incentivized
    Read full review
    Pros
    InterSystems
    • Quickly get a front end working into patient indexes.
    • Integrates with InterSystems products.
    • Works with IE well.
    Incentivized
    Read full review
    TherapyNotes
    • Connect with clients through the client portal and allows you to share documents.
    • Submits claims to the insurance companies and connects with CAQH.
    • Tech support is phenomenal.
    • Free, secure telehealth platform.
    Incentivized
    Read full review
    Cons
    InterSystems
    • Extensibility of features.
    • Custom JavaScript/HTML/CSS support is almost nonexistent.
    • Source control has to rely on serialization of entire compiled package of TrakCare instead of individual edited files.
    • Transformations should handle everything instead of just non system default code.
    Incentivized
    Read full review
    TherapyNotes
    • Spanish documents are not available. There is not a way to use Spanish documents that can be filled out online like the English documents; instead, the practice must upload a PDF into the Library, share with client via portal and have then print, fill out manually, and upload for organization review and approval.
    • Sync feature from Client History Form is inconsistent. It may work with some clients but not with all. Sometimes the user has to completely log out and log back in in order to obtain partially parsed information to use in a treatment plan or psychotherapy note.
    Incentivized
    Read full review
    Likelihood to Renew
    InterSystems
    No answers on this topic
    TherapyNotes
    I am a creature of habit and other than some areas (Spanish user-friendliness), TherapyNotes fits the bill for what I'm looking for in an EHR
    Incentivized
    Read full review
    Usability
    InterSystems
    No answers on this topic
    TherapyNotes
    It's just so simple to use. It's made for therapists, so you don't have to bend or twist it into place to meet your needs
    Incentivized
    Read full review
    Support Rating
    InterSystems
    InterSystems has great support, however TrakCare is a different experience and their knowledge of that product is far more limited. This is shown through the lack of documentation of the product.
    Incentivized
    Read full review
    TherapyNotes
    No answers on this topic
    Implementation Rating
    InterSystems
    No answers on this topic
    TherapyNotes
    It is easy to do, can be done overnight, and requires no special skill set or guidance from TherapyNotes
    Incentivized
    Read full review
    Alternatives Considered
    InterSystems
    No answers on this topic
    TherapyNotes
    To some degree, I think you pick TherapyNotes or SimplePractice much the same way people choose Toyota over Honda - It's a style preference. There are definitely differences between the two, but they function the same in many ways. Other EHRs that I've used were for medical practices and hospitals. They weren't developed with behavioral health in mind, at least not in the initial development
    Incentivized
    Read full review
    Return on Investment
    InterSystems
    • Quick results for a new company.
    • Costing exponentially more to maintain as we evolve the product.
    Incentivized
    Read full review
    TherapyNotes
    • Saves time specifically with entering notes which means I can spend more time seeing clients.
    • Does not have the ability to enter dual caregivers. Challenging for parents who are divorced and signatures are required from both parents. It is not effective to have two separate portals for the same child.
    Incentivized
    Read full review
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