Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks.
Bookkeeper in Professional Services at Kias Bookkeeping Services (Accounting, 1-10 employees)
Chose Intuit Online Payroll (discontinued)
I have always been very pro-Intuit. Intuit links all their products together, and that is super convenient when I need information from another source.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Marketing Technologist in Information Technology at Island City Media (Retail, 1-10 employees)
Chose Intuit Online Payroll (discontinued)
It's a payroll software with decent customer support readily available and direct integration with my accounting tools. This made it a prime fit for me, and made payment and tax reporting relatively simple, and errors readily correctable. It does not have time tracking, and I …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IRS Registered e-File Provider / Tax Preparer & Consultant in Professional Services at Paula Byrd Tax Services (Financial Services, 1-10 employees)
Chose Intuit Online Payroll (discontinued)
Data transfer is seamless and allows for data analysis and business management. Reduction of errors in basic data entry allows more time for analysis and managing business finances. Knowing the data flows from one to the other keeps me from checking multiple places for …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
President in Finance and Accounting at Church Finance Pros (Accounting, 1-10 employees)
Chose Intuit Online Payroll (discontinued)
It is unfortunate to be stuck with only one solution and to be paying for each client. The two-day (and in some cases, one day) turn around time really sealed the deal for me. And that is without pre-funding an account. It reduces complexity, so I'm not paying for a bunch of …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Office Manager at Weisz & Weisz CPAs (Accounting, 1-10 employees)
Chose Intuit Online Payroll (discontinued)
Paychex is more automated and user-friendly in the day-to-day operations of the payroll. We also have a great sales rep who has helped us with the whole process.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Intuit Online Payroll (discontinued)
Intuit Payroll is easier to use. It’s more robust than QuickBooks Online.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Intuit Online Payroll (discontinued)
I have only used Intuit Payroll for running payroll.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
President in Finance and Accounting at Sarner Financial (Accounting, 1-10 employees)
Chose Intuit Online Payroll (discontinued)
I like maintaining one very strong accounting/ERP ecosystem that I trust and that is why I selected Intuit Payroll. The system is trustworthy/reliable, runs on the cloud and integrates with existing QuickBooks products. The pricing becomes more competitive when it is bundled …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Intuit Online Payroll (discontinued)
It is great for small business and does plenty to help make payroll and record keeping easier. Cost vs. productivity - it is worth it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
CFO (Chief Financial Officer) in Finance and Accounting at FUSE FINANCIAL PARTNERS, LLC (Accounting, 11-50 employees)
Chose Intuit Online Payroll (discontinued)
This is a different product in my eyes. Most of the "outsourcers" really take over the entire payroll function, which divorces it from your accounting records --- and then later they try to stuff the results back into accounting through a GJE entry. If the circumstances are …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would rate it a 0. It gets worse and worse all the time. It seems like every time I go into IOP to run a payroll for one of my clients, I have one more problem.
The customer support personnel have always walked me through the steps they need to take to assist me. Never rushed through anything. Always exceptionally thorough, answering all my questions and even sharing my screen visually (I have control, not them). It actually helps me to resolve future issues and questions, if they should arise.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's a payroll software with decent customer support readily available and direct integration with my accounting tools. This made it a prime fit for me, and made payment and tax reporting relatively simple, and errors readily correctable. It does not have time tracking, and I still believe that this software is overpriced, but it's the best fit for me right now.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Positive: Less of a learning curve to train payroll accountants, as they are already familiar with using Intuit. Also, in general there are a larger pool of candidates who know this system than many of the other "niche" lesser known payroll products.
Positive: More options to choose from depending on the level of service needed. For example, there is a Full Service offering if needed. This might apply to an organization that doesn't have the resources available or an internal person who has the time/bandwidth to handle the entire company's payroll. Thus, it is possible to cherry pick the level of service needed depending on the type of company/situation.
Positive: Good audit trail. This can be extremely important and cost efficient when a business is going through an external audit by an outside CPA firm and the payroll accounting function is undergoing testing (ie. less time required by the external auditor would likely lower their bill for their services).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
