Hassle-free and integrated payroll comes at a cost.
April 22, 2021

Hassle-free and integrated payroll comes at a cost.

Brendon Brown | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intuit Payroll

Intuit Payroll is a standard offering and natural candidate for businesses engaged with any other Intuit offerings, such as QuickBooks Online or Desktop. We have a relatively small team operating in a needlessly complex state, so payment to employees and management of payroll-related benefits and documentation for personnel and tax purposes can get hairy. Integration with our preexisting accounting products was certainly a bonus.
  • Scheduled or manual payments to employees works well
  • Direct deposits or cheque options is helpful
  • Tax document management was surprisingly low in pain
  • Customer support for payroll went above and beyond
  • Intuit products across the board are unfairly priced for small businesses.
  • 2020 special conditions were confusing and slow to roll out due to pandemic legislation.
  • Payroll freed up an incredible amount of time for my employees and business managers
It's a payroll software with decent customer support readily available and direct integration with my accounting tools. This made it a prime fit for me, and made payment and tax reporting relatively simple, and errors readily correctable. It does not have time tracking, and I still believe that this software is overpriced, but it's the best fit for me right now.

Do you think Intuit Online Payroll (discontinued) delivers good value for the price?


Are you happy with Intuit Online Payroll (discontinued)'s feature set?


Did Intuit Online Payroll (discontinued) live up to sales and marketing promises?


Did implementation of Intuit Online Payroll (discontinued) go as expected?


Would you buy Intuit Online Payroll (discontinued) again?


You'll probably end up on Intuit Payroll if you have a Quickbooks product. You're in their sales funnel already, and with all your bookkeeping already existing within an Intuit product, you'll find this takes a lot off your plate. If you're not a Quickbooks user, you may want to shop for a dedicated software that has a cleaner interface and more competitive price.

Intuit Online Payroll (discontinued) Feature Ratings

Pay calculation
Off-cycle/On-Demand payment
Benefit plan administration
Not Rated
Direct deposit files
Salary revision and increment management
Reimbursement management