Invoice Ninja vs. Paddle

I think Invoice Ninja is well-suited for small businesses or freelancers with this software you can track your expenses bill and get paid using a friendly user interface, it is easy to set and configure. They have a paid version but with the open-source self-hosted version it's free and this is a great advantage over other similar softwares.

Incentivized

I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.

• Invoicing
• Billing
• Track expenses

Incentivized

• Super easy to implement SDKs across supported platforms that support modern interface paradigms.
• Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
• Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
• Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).

Incentivized

• Should be able to produce a SAF-T file
• Better reports
• More invoice templates

Incentivized

• Analytics could support more flexible analysis of reported data and better custom events.
• More customization of the drop in purchase UI on the web without the need for a full custom site integration.
• Sometimes communication from their front line support staff has gone to the wrong address.

Incentivized

I changed from Fresh Books to Invoice Ninja because Invoice Ninja while being free and open source still offers all the Fresh Books features. Also, we were able to change the estimate module to work exactly as we needed and now it allows us to do consignations to our clients that after we can convert to invoices.

Incentivized

We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.

Incentivized

• Save me 200 euros per year on a invoice system
• Save me time by automatically send late payment reminder
• Saves me time wend I have to do my tax declaration

Incentivized

• We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.

Incentivized