IONOS Hosting vs. ShopBase

I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.

Incentivized

ShopBase is always there to help if I have an issue, and they also offer helpful ideas for building and optimizing my store.

• Private registration: 1&1 offers free private registration which makes them an automatic favorite.
• Reliable customer service: always someone available when I call in and I have never had my issue not get resolved.
• Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well.

Incentivized

• Helpful materials
• Supportive team
• Affordable apps

• Navigating some contract changes
• International customer careline

• No free plan
• Need more apps
• Limited themes

GoDaddy users seem to have more challenges with connecting their websites to their domain and customer service.

Incentivized

Shopify apps are diverse but not consistent and costs a lot to build a store.

• There is no downtime so we appear dependable to our customers.
• The cost of 1&1 is very reasonable.

Incentivized

• Save lost sales
• Reduce cost
• Take less time to manage