TrustRadius

iReview vs. Swell

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iReview
Score 0.0 out of 10
N/A
iReview Reputation Management is a solution to cultivate and control a brand's digital identity. As a guardian of a brand's online presence, iReview harnesses sentiment analysis and real-time monitoring to curate a brand's reputation. Through the software, every online interaction becomes a cornerstone of a brand's narrative. iReview scours the digital landscape and compiles user-generated content into actionable insights. This tool transforms scattered feedback into a strategic…
$99
per month per location
Swell
Score 10.0 out of 10
N/A
Swell provides a customer engagement tool to help local businesses provide convenient online experiences that improve customer interactions.N/A
Pricing
iReviewSwell
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iReviewSwell
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Contact vendor for pricinb information.
More Pricing Information
Best Alternatives
iReviewSwell
Small Businesses
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Medium-sized Companies
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Score 7.9 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises
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Verint Community
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Score 9.9 out of 10
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User Testimonials
iReviewSwell
ScreenShots

iReview Screenshots

Screenshot of Main screen and dashboardScreenshot of the dashboard where iReview lets users create a URL based on a business's name. Under tools the Review Page feature helps edit the page, users can add more buttons, change the button’s color so it matches the color of the business, add the platforms that will receive reviews, as well; as edit the URLScreenshot of a URL created based on a business's name. Once the Review Page is created, clients will be able to access and leave reviews from an edited Review Page. If someone wants to send a bad review, they instead contacting the business, which filtrates all bad reviews from other review platforms like Google and Facebook, etc.Screenshot of Listings: iReview helps manage scores on all review platforms. The higher the score the higher a business is listed. This score reveals how present and accurate listings are across the web. Adding or removing sources will affect the business's score, a high score on most of the review platforms helps a business rank higher on search as opposed to the competition.Screenshot of Analysis Report: From iReview's reports, the user can see what are the most used words and phrases from customers, and analyze the most used keywords and phrases from customers. Keywords and Phrases can be divided into positive and negative based on the reviews received and the ratings that they possessed. The user can check which keyword or phrase is being used in negative reviews the most. Making customers happy and receiving 5-star reviews from them is a win-win situation.