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iReview

iReview

Overview

What is iReview?

iReview Reputation Management is a solution to cultivate and control a brand's digital identity. As a guardian of a brand's online presence, iReview harnesses sentiment analysis and real-time monitoring to curate a brand's reputation.Through the software, every online interaction…

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Recent Reviews

TrustRadius Insights

iRevu has become a valuable tool for users looking to streamline their performance management processes. Users have found that iRevu …
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://ireview.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $99 per month per location
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Product Details

What is iReview?

iReview Reputation Management is a solution to cultivate and control a brand's digital identity. As a guardian of a brand's online presence, iReview harnesses sentiment analysis and real-time monitoring to curate a brand's reputation.

Through the software, every online interaction becomes a cornerstone of a brand's narrative. iReview scours the digital landscape and compiles user-generated content into actionable insights. This tool transforms scattered feedback into a strategic advantage. Aggregating reviews, comments, and mentions, iReview distills these fragments into a coherent storyline, so that a brand can take charge of its own narrative.

The platform also affords the ability to detect potential PR crises, seize opportunities for brand elevation, and foster genuine connections with its audience. With iReview, real-time notifications empower swift responses, nipping negativity in the bud while amplifying positive interactions.

The dashboard encapsulates the breadth of brand reputation—analyzing sentiments, identifying trends, and unveiling hidden patterns. These actionable insights guide strategic decisions. This is to enable the user to harness the pulse of public perception to refine marketing strategies, craft resonant messages, and innovate with precision.

iReview's customizable alerts keep the user in the know, while sentiment analysis presents a granular understanding of customer emotions. The competitive landscape can also be explored, while pinpointing strengths and weaknesses with the ultimate goal of sculpting an unassailable image.

iReview Screenshots

Screenshot of Main screen and dashboardScreenshot of the dashboard where iReview lets users create a URL based on a business's name. Under tools the Review Page feature helps edit the page, users can add more buttons, change the button’s color so it matches the color of the business, add the platforms that will receive reviews, as well; as edit the URLScreenshot of a URL created based on a business's name.
Once the Review Page is created, clients will be able to access and leave reviews from an edited Review Page. If someone wants to send a bad review, they instead contacting the business, which filtrates all bad reviews from other review platforms like Google and Facebook, etc.Screenshot of Listings:
iReview helps manage scores on all review platforms. The higher the score the higher a business is listed. This score reveals how present and accurate listings are across the web. Adding or removing sources will affect the business's score, a high score on most of the review platforms helps a business rank higher on search as opposed to the competition.Screenshot of Analysis Report:
From iReview's reports, the user can see what are the most used words and phrases from customers, and analyze the most used keywords and phrases from customers.

Keywords and Phrases can be divided into positive and negative based on the reviews received and the ratings that they possessed. The user can check which keyword or phrase is being used in negative reviews the most. Making customers happy and receiving 5-star reviews from them is a win-win situation.

iReview Integrations

iReview Competitors

iReview Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesWorldWide
Supported LanguagesEnglish
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

iRevu has become a valuable tool for users looking to streamline their performance management processes. Users have found that iRevu serves as an effective replacement or add-on to existing performance management tools, making the annual review process less cumbersome and time-consuming for employees. The option to request feedback from anyone has been particularly beneficial in creating a culture of transparency and collaboration, resulting in increased speed, agility, productivity, and overall joy of work.

The software has also addressed several common business problems experienced by users. Miscommunication, mistakes, frustration, and negative emotions have been significantly reduced since the implementation of iRevu. Users appreciate the platform's ability to capture information effectively, emphasizing that its effectiveness ultimately depends on how well people use it. Additionally, iRevu has proven helpful in the Consulting field, providing teams with a seamless way to deliver quality feedback to one another.

Organizations using iRevu have gained a deeper understanding of what works and what doesn't for their employees. This insight has led to improvements in employee motivation and satisfaction. Industries facing unique challenges, such as house cleaning where motivating employees can be difficult, have found particular value in iRevu. The software's scheduling flexibility and certainty in pay outweigh traditional incentives like bonuses or raises.

Moreover, iRevu facilitates real-time feedback between managers and staff members, fostering better communication and collaboration within organizations. The user-friendly interface and intuitive functions make navigating and utilizing the software easy for all users. Regular updates based on user input further enhance the experience, with features like personal goal setting and a tracking dashboard being introduced.

The ability to generate performance reviews at any time using the iRevu format or adapting one's own review format has proven highly beneficial for users. By providing immediate feedback and capturing information effectively, iRevu helps users prepare for performance reviews and check-in conversations with their employees.

Users also highlight the importance of customer support when using iRevu. Customer support has been responsive and helpful, addressing any questions or concerns promptly. In addition to its features for feedback and performance reviews, iRevu serves as a platform for quick communication among employees, eliminating the need for drafting lengthy emails.

Finally, users appreciate the value of receiving accolades and positive reinforcement through iRevu, especially for tasks that tend to be overlooked. The ability to provide positive reinforcement easily breaks down barriers, leading to improved morale and employee satisfaction.

Overall, iRevu solves key business problems related to performance management, communication, collaboration, feedback, and employee motivation while

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