TrustRadius: an HG Insights company

Island vs. Klevu, now part of Athos Commerce

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Island

    Score9.4 out of 10
    N/AIsland is an Enterprise Browser platform. Island also gives organizations control, visibility, and governance over security and search.N/A

    Klevu, now part of Athos Commerce

    Score7 out of 10
    N/AKlevu was an intelligent site search solution designed to help eCommerce businesses increase onsite sales and improve the customer online shopping experience, from Klevu Oy in Espoo. The company was acquired, and merged with Searchspring to form Athos Commerce. Its capabilities are now a part of Athos Commerce.

    $499

    per month

    Pricing
    IslandKlevu, now part of Athos Commerce
    Editions & Modules
    No answers on this topic
    AI-powered Search - Premium
    $499
    per month
    AI-powered Search - Premium Plus
    $799
    per month
    AI-powered Search + Category Navigation - Premium
    $998
    per month
    AI-powered Search + Category Navigation - Premium Plus
    1,598
    per month
    AI-powered Search + Category Navigation - Enterprise
    Contact for quote
    Offerings
    Pricing Offerings
    IslandKlevu, now part of Athos Commerce
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    IslandKlevu, now part of Athos Commerce
    Small Businesses
    No answers on this topic
    Algolia
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Algolia
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Algolia
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IslandKlevu, now part of Athos Commerce
    Likelihood to Recommend
    9.0
    (1 ratings)
    6.4
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IslandKlevu, now part of Athos Commerce
    Likelihood to Recommend
    Island
    The only reason I didn't gave the maximum rating is because it's not cheap, if you have a smaller company you can use some plugins instead depending on what you need. But I completely understand it's not safer than the Island browser. However, it would be great to have a simpler version for small companies too, that wouldn't require much testing to setup. Besides that, Island is my first choice when thinking about safety for remote workers.
    Incentivized
    Read full review
    Discontinued Products
    I think Klevu is a great solution for brands looking to enhance their website. They have templates that may work for brands that don't have a tech team. Their product offering can also be fully customizable but this would require some development work on the brand end. Overall, would recommend them!
    Incentivized
    Read full review
    Pros
    Island
    • The agent can still see the customer's data that they need to help the customers, but without the ability to screenshot, copy and download outside the Island browser, that also prevent data leaks
    • The organization also saves money without the need of hiring only local employees, people can download it on their personal desktops
    • Can replace setups with VPN that are expensive or virtual desktops
    • Blocks unsafe websites that can also copy the client and customer data
    Incentivized
    Read full review
    Discontinued Products
    • Great customer success team
    • Always sharing with us their latest product offering
    • Their technical support team is very helpful and willing to hop on calls with us
    Incentivized
    Read full review
    Cons
    Island
    • Sometimes the advisors may experience some glitches to copy and paste the information they need even if they're still inside the Island browser
    • Sometimes some apps don't behave exactly the same and they would in other browsers
    • It takes some time to setup it accordingly with what the company needs and it requires some tests
    Incentivized
    Read full review
    Discontinued Products
    • I think you definitely need someone technical in house to help assist and customize
    • They're pretty stern on pricing
    Incentivized
    Read full review
    Usability
    Island
    It requires some training but it's very easy to use, as it's much like other famous browsers and it behave just as them. Even if it needs to be set up, you can set different policies for different users, that can be quite useful for bigger companies. However, some employees can feel a bit restricted as it has it's limitations to download or copy and paste
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Island
    Chrome Remote Desktop is a good option to access the company desktop remotely, but it doesn't reduce the costs of the company since you'll still need to have two machines for it to work, you'll also need the same amount of IT staff and mantain a physical address. It can be a good option to companies that have only few agents remote but it's not good for hybrid or remote only employees
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Island
    • There is some costs to training people to use Island, and also to test and setup the browser, if you're initiating a business, this should be considered
    • Some advisors may not have a compatible hardware, this can add to the migration costs
    • No need to have a physical address or servers, since everything is managed from the clould it can significantly lower the costs
    • You can reduce the IT staff and maintenance costs too
    Incentivized
    Read full review
    Discontinued Products
    • Seeing a 2x increase in conversion rate
    Incentivized
    Read full review
    ScreenShots