ITRS Geneos is an IT infrastructure, application, and transaction flow monitoring solution. It is targeted towards the financial industry and its data transaction and performance monitoring needs.
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Splunk Enterprise
Score 8.5 out of 10
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Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.
Every tool that competes in the market with ITRS Geneos has its own capabilities and shortcomings. For our project, ITRS Geneos stands out since it is a stable product with a long history of serving large organizations with huge number of components to monitor. ITRS Geneos has …
It's well suited for what I do, which is network security operations. And that's for anything from troubleshooting incidents, troubleshooting performance, troubleshooting for the purpose of a compliance and auditing. It's not best suited for users who are new in terms of they're new to the product and they have expectations that probably Splunk cannot meet.
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
ITRS Geneos support is well managed by its wide variety of options like live chat, query submissions, 24/7 on-call support, self help and of course well-documented details about its features and troubleshooting methods. ITRS Geneos is being used by many big size organizations because it is a stable product with a good pool of knowledge available about it.
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
Every tool that competes in the market with ITRS Geneos has its own capabilities and shortcomings. For our project, ITRS Geneos stands out since it is a stable product with a long history of serving large organizations with huge number of components to monitor. ITRS Geneos has upgraded itself to a new and better GUI interface and has offered integration with different tools.
I didn't get to fully evaluate Logstash as our corporation was already using Logstash, but both seemed like viable solutions to the problem that we were having. I wanted to evaluate Logstash some more, both did seem like they would work for the business needs that we had, we went with splunk as many teams were already using it.
I don't have any numbers to share but Splunk has positively served as a 24/7 monitoring tool that has saved hours of work by self-detecting, saving statistics and alerting problems in the system or from external interfaces as soon as they happen.
Splunk dashboards does a solid job in collecting, analyzing data and creating reports that contain an entire day's activity and then automatically sent out to the business.
Splunk is very easy to learn and very useful to any program or business application.
