Ivanti Neurons for ITSM vs. OpenText ZENworks Service Desk
Ivanti Neurons for ITSM vs. OpenText ZENworks Service Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Ivanti Neurons for ITSM | N/A | Ivanti Neurons for ITSM offers the flexibility to deploy in the cloud, on-premises or a hybrid combination. It replaces the Ivanti Service Manager, powered by Heat. | N/A | |
OpenText ZENworks Service Desk | N/A | OpenTextâ„¢ ZENworks Service Desk is an ITIL-based service desk solution that integrates with Unified Endpoint Management. | N/A |
Ivanti Neurons for ITSM | OpenText ZENworks Service Desk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Ivanti Neurons for ITSM | OpenText ZENworks Service Desk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Ivanti Neurons for ITSM | OpenText ZENworks Service Desk | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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Ivanti Neurons for ITSM | OpenText ZENworks Service Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ivanti Neurons for ITSM | OpenText ZENworks Service Desk | |
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Likelihood to Recommend | 8.9 (22 ratings) | - (0 ratings) |
Likelihood to Renew | 9.9 (4 ratings) | - (0 ratings) |
Usability | 7.8 (7 ratings) | - (0 ratings) |
Support Rating | 9.0 (9 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 8.5 (3 ratings) | - (0 ratings) |
Professional Services | 8.0 (3 ratings) | - (0 ratings) |
Ivanti Neurons for ITSM | OpenText ZENworks Service Desk | |
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Likelihood to Recommend | Ivanti | OpenText No answers on this topic |
Pros | Ivanti | OpenText No answers on this topic |
Cons | Ivanti | OpenText No answers on this topic |
Likelihood to Renew | Ivanti | OpenText No answers on this topic |
Usability | Ivanti | OpenText No answers on this topic |
Support Rating | Ivanti | OpenText No answers on this topic |
Alternatives Considered | Ivanti | OpenText No answers on this topic |
Contract Terms and Pricing Model | Ivanti | OpenText No answers on this topic |
Professional Services | Ivanti | OpenText No answers on this topic |
Return on Investment | Ivanti | OpenText No answers on this topic |
ScreenShots |