Jamf Connect vs. Microsoft Entra External ID

Jamf Connect is a nice and customizable tool for password change or password sync and account creation during an enrollment process. The configuration is not very easy to understand at the start. Especially if an iDP comes into play and you don't have an idea with Azure or similar services. With Jamf Connect ad bind is dead on macs.

It is not easy to calculate the actual ROI due to the difficult quantification of all factors, but it certainly contributed a lot in protecting, monitoring and controlling access to our system. It also made it much easier to detect vulnerable external users with simple and "easy to hack" passwords they use on multiple apps.

• password sync works very well
• regular updates to Jamf Connect with improvements
• small and simple tool
• Account creation is now on next level after we don't need AD Bind

• Single sign-on simplifies access to your apps from anywhere
• Strong authentication for your customers using their preferred identity provider.
• Integrating with social accounts such as Facebook or Google+

Incentivized

• the Jamf configuration app for the config profiles looks not really Jamf-like
• Why are under "Jamf Connect Deployment and Update Settings" in Jamf Pro all possible configuration profiles listed? We have some and I don't think there had to list every!?
• how the Jamf Connect updates work under "Jamf Connect Deployment and Update Settings" is very unclear. i.e. for troubleshooting

• Troubleshooting diagnostic logs effectively requires VS Code
• Group and role management requires additional effort
• The programming model (XML) could use some developer experience love

Incentivized

Each one of these alternatives has pros and cons. PingOne from Ping Identity states they "help deliver the secure and seamless customer experience to win battles for customer acquisition, retention, revenue, loyalty, and trust." While that may be the case, they did not fit our needs. We have a complex system and it did not seem to fit into our business.

Incentivized

• we need more time to understand how Jamf Connect and the configuration "really" works

• Having monthly active users billing was cost-effective.
• Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.

Incentivized