Jamf School is a purpose-built mobile device management solution (MDM) for schools that gives users the ability to deploy and manage Apple devices. Jamf School management system also pairs with three apps, Jamf School Teacher, Jamf School Parent and Jamf School Student.
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Kandji
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
Kandji is an Apple device management software solution for macOS, iOS, iPadOS, and tvOS, from the company of the same name in San Diego.
Jamf school is amazing at device management as far as tracking devices, installing apps, removing apps, pushing out updates, and putting persons in specific groups or classes based on the needs of the student/teacher. There could be improvement in the instance where you send an iPad for repair and it returns with a new SN and you have to swap out the license from one SN to another.
Kandji is well-suited for the following: - Onboarding remote employees (we are a remote company). Kandji offers zero-touch deployment via Apple Business Manager, making it incredibly easy to configure our Macs. -Maintaining security and compliance for Apple devices -Managing a fleet of iOS devices in the field. Where it's less appropriate: -When there is a mixed OS environment -If you have a highly custom or script-heavy environment.
Problem after problem after problem with employees getting locked out of their laptops, (which was the whole reason we switched to Kandji - to prevent that from happening), employees ultimately having to factory reset their laptops to get back in, pop-ups that never go away, and continuous password sync issues.
For the most part, Jamf School does everything it is programmed to do. However, there are a few instances where we have run into snags. This is to be expected with any software though and working customer support has always been helpful. Customer support does their best to help with each scenario we've had issues with.
I gave it an 8/10 because overall, it offers a spotless and intuitive interface that makes routine device management easy. Features such as onboarding, app deployment, and compliance enforcement are handy, thanks to the various blueprints we can set up. The only reason I didn't give it a 10 is that it lacks some advanced configurations, and the reporting aspect is not as customizable.
With Intune, they aren’t friendly with Macs. We had to add each app individually and constantly update the packages for updates. Even when we do everything right, it still doesn’t work all the time
They promised us we could add devices as needed. I even had that written in an email. However, they rescinded that promise and required us to add devices in buckets of 50. That means, since we had 55 users, we had to pay for 100 licenses.
Password issues were made much worse by using Kandji instead of our old MDM (Hexnode).
Overall, Kandji created major headaches with laptop instead of improving.
