Jonas Enterprise Construction Management Software vs. Stitch Labs (discontinued)

If you are looking for several features under one roof, this is your place. No need to try to integrate third-party applications for the most part. If you are a construction company with job costing and/or a service department, I can't think of a reason that it would not be appropriate. If you are primarily retail then I think another software would be more appropriate.

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I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

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• Payroll - upload Union reports are quick and easy saving time with manual calculations
• Service Billing - create service calls and invoice direct from module, saving duplicate data entry
• Job Cost - Tracks costs and revenues for analysing departments, project managers and techs

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• Inventory management.
• Order management.
• Reporting and analytics.

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• Contact management. Clumsy and not user-friendly.

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• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

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I think it depends on how much you want to put into it. It is a very powerful program, but sometimes learning everything is overwhelming. There are hidden tricks that you learn when you attend webinars and conferences.

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I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

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Most of the time they are pretty quick to respond

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We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

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I feel Jonas was more equipped to handle multi-state, multi-union payroll as well as multi-jurisdiction sales tax. I wasn't interested in third-party support.

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I have not researched other alternatives as this solved my problems.

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• With our service department module now being fully integrated (wasn't before), information is more reliable and current. Jonas has helped our bottom line by saving us over 1,000 hours annually in administrative duties.

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• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info