What users are saying about
14 Ratings
14 Ratings
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Score 9.1 out of 101

Likelihood to Recommend

Journyx

Our director of research utilized this software at another facility and implemented it here due to the success of data capture from his other hospital. We were very fortunate that he had already knowledge about the system and we were able to implement it our institution very quickly.
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Pros

Journyx

  • Once set up, it is easy for employees to use. They choose from allowable project codes and entire time on applicable projects each day.
  • The standard reports are also easy to use. In particular we use Project/User and Project Notes reports to easily produce customer progress reports and to verify invoice amounts.
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Cons

Journyx

  • Leave management ability can be improved to offer more functions and reporting.
  • Administration function of adding new clients can be difficult and time consuming.
  • Maybe at times too much customization. It is difficult to administrate all the activities and tasks if we have future changes.
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Likelihood to Renew

Journyx

Journyx 8.5
Based on 2 answers
All depending on cost for renewal. This is very expensive as a reporting tool, as we do not recover the cost through billing
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Usability

Journyx

Journyx 6.0
Based on 1 answer
Back end, administration or set up on the software.
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Reliability and Availability

Journyx

Journyx 8.0
Based on 1 answer
Yes, it's there when I need it.
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Performance

Journyx

Journyx 5.0
Based on 1 answer
Can be slow at times.
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Online Training

Journyx

Journyx 7.0
Based on 1 answer
Good training overall, some areas we do use.
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Implementation

Journyx

Journyx 5.0
Based on 1 answer
It takes a lot of planning and it's time consuming.
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Alternatives Considered

Journyx

I have only been here for two years, so I am unaware of another product the company has used
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Scalability

Journyx

Journyx 7.0
Based on 1 answer
Server issues at first.
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Return on Investment

Journyx

  • Increased employee efficieny.
  • Customer service is great, had an error with one of the accounts and they replied and provided instructions on how to fix.
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Pricing Details

Journyx

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details
Both our hosted and on-premise solutions are priced on a per license, per month basis. We have a base solution, Journyx, with additional products and add-ons that we offer based on your specific requirements. Pricing is highly dependent on your business requirements. We're happy to discuss your needs in detail so we can provide you with a solution that meets those needs.

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