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Khoros CX Insights vs. Stratifyd

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Khoros CX Insights
Score 7.9 out of 10
N/A
Khoros CX Insights (formerly Topbox, acquired by Khoros January 2021) offers Enterprise Conversation Analytics software as a solution to aggregate conversational data from every customer interaction for deep analysis. The vendor states everywhere customers talk to or about a company, the solution is listening with AI-backed natural language processing to deliver a unified view of any customer’s experience with a brand.N/A
Stratifyd
Score 8.2 out of 10
N/A
Stratifyd enables companies to capture customer sentiment for every interaction and turn it into actionable business intelligence within an executive-level dashboard. The vendor says companies worldwide use Stratifyd to improve customer experiences, increase customer acquisition and retention, build better products, and drive revenue. Stratifyd is an AI platform that predicts human intent by analyzing structured and unstructured data from…N/A
Pricing
Khoros CX InsightsStratifyd
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Khoros CX InsightsStratifyd
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
Khoros CX InsightsStratifyd
Top Pros
Top Cons
Best Alternatives
Khoros CX InsightsStratifyd
Small Businesses
Sogolytics
Sogolytics
Score 8.8 out of 10
Sogolytics
Sogolytics
Score 8.8 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Enterprises
Quadient Inspire
Quadient Inspire
Score 9.4 out of 10
Quadient Inspire
Quadient Inspire
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Khoros CX InsightsStratifyd
Likelihood to Recommend
7.3
(1 ratings)
8.0
(1 ratings)
User Testimonials
Khoros CX InsightsStratifyd
Likelihood to Recommend
Khoros (Formerly Spredfast + Lithium)
There are many ways in which to see information and this is great, the issue is the quality of the information. We are lacking sources. Everything is biased to Twitter and this does not portray a reasonable amount of information to make decisions.
Verified User
Anonymous
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Stratifyd, Inc.
Organizing the data sets is easy and logical. Slicing and dicing of data functionality can be easily performed and is intuitive. Possibility to perform multiple analysis with a single dataset. Data can be easily adjusted even for a non-technical person. Easy navigation. Adjusting of datasets is very intuitive and quickly.
Verified User
Anonymous
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Pros
Khoros (Formerly Spredfast + Lithium)
No answers on this topic
Stratifyd, Inc.
  • Topic generation
  • Customizing process flows
  • Slice & dice data
Verified User
Anonymous
Read full review
Cons
Khoros (Formerly Spredfast + Lithium)
  • Getting info from LinkedIn.
  • Getting info from web pages.
  • Getting info from newspapers and other articles.
  • Getting info from more platforms.
Verified User
Anonymous
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Stratifyd, Inc.
  • User interface
  • Text analytics
  • Segmentation setup
Verified User
Anonymous
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Alternatives Considered
Khoros (Formerly Spredfast + Lithium)
Khoros is missing to analyze more sources for information. Search bar is great.
Verified User
Anonymous
Read full review
Stratifyd, Inc.
No answers on this topic
Return on Investment
Khoros (Formerly Spredfast + Lithium)
No answers on this topic
Stratifyd, Inc.
  • Multiple analysis
  • Slice & dice of data
  • Customizing data models
Verified User
Anonymous
Read full review
ScreenShots

Khoros CX Insights Screenshots

Screenshot of An omnichannel customer experienceScreenshot of CX InsightsScreenshot of Discovery Topbox AI

Stratifyd Screenshots

Screenshot of