Kiteworks vs. Mailprotector

Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.

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Mailprotector offers a resilient solution at an affordable rate that makes it perfect for small and medium businesses. Larger organizations or businesses that are frequently targeted with phishing messages may not find Mailprotector to be the suitable. Recent phishing trends are commonly making it through their filters, so I would discourage businesses that experience frequent attacks from using this product.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Microsoft Office Plugins
• Desktop Synchronization
• Mobile Ability
• Group chat
• File Filtering

• Spam Filtering
• Mail logging
• Visually pleasing administration interface
• Detailed reports for suspicious message analysis

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Encrypting our files appears to be less than 100% complete
• Software updates cannot be scheduled to take place automatically like their old product
• Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• URL and Attachment scanning needs improvement.
• Spam filtering is great, but our second layer of security catches several phishing messages that get through the scanners.
• Add additional knowledge-base articles that better explain how the sensitivity sliders work.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Mailprotector provides a guided installation that not only helps the administrator quickly deploy the solution, but it also provides a real-time update to let you know if any change was successfully applied. Our users prefer the interface and filtering reports over the competing products. Mailprotector has consistently done a better job of filtering spam than the other solutions we've tried.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Before then kitework we used 3 different products. It was expensive and difficult manage.

• Email gateway that serves as first layer of security.
• Removes the bulk of spam from user inboxes.
• Our costs are about 20% lower than competing solutions.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info