Kiteworks vs. SonicWall Email Security Appliances

Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.

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While this solution is capable of managing a smaller environment, I'm weary to install it into a larger customers' environment. This solution does a decent job of basic email security and centrally managed controls. Hardware upgrade options seem limited though if adding a lot more email boxes. Retention options are limited compared to other products.

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• Microsoft Office Plugins
• Desktop Synchronization
• Mobile Ability
• Group chat
• File Filtering

• Simple GUI interface where everything is in one location and easy to use.
• Simple setup, but allows you to be flexible with different security zones.
• Robust, stays up and running.

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• Encrypting our files appears to be less than 100% complete
• Software updates cannot be scheduled to take place automatically like their old product
• Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.

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• Manufacturer is focused on several solutions (so likely not enough focus in one area)
• Not the most cost effective solution

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The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].

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We switched from Watchguard to SonicWALL because of the ease of use and everything was located in one place. At the time Watchguard was changing to force you to use a server to manage your VPNs, and we didn't see a reason to have to manage another product when it should have been able to do everything itself. SonicWALL met and exceeded our expectations.

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Independently Invited by TrustRadius

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• Before then kitework we used 3 different products. It was expensive and difficult manage.

• Blocks a majority of spam and malicious emails
• Sandboxing options limited
• Not the best solution out there that we have seen

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info