What users are saying about
2 Ratings
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Score 6 out of 100
89 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Klarna Checkout

Klarna is great for any retailer who is looking to offer payment options to their customers. It is primarily a resource for retailers, but probably not a good tool for people who work in different kinds of sales departments.
Nikki Hansen | TrustRadius Reviewer

Magento Open Source

Magento Open Source is well suited for small or medium-sized businesses who don't have a lot of money or time to start their online store. If our web design client can select a specific pre-made template beforehand, and they do not want a ton of complex or extremely specific functionalities, then we suggest Magento Open Source to the client. If the client is a large retailer wanting very specific features, then OpenCart or complete custom code might be a better choice.
.Kim Murphy | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Klarna Checkout
5.0
Magento Open Source
7.3
Website integration
Klarna Checkout
5.0
Magento Open Source
8.4
Product catalog & listings
Klarna Checkout
Magento Open Source
7.7
Product management
Klarna Checkout
Magento Open Source
7.0
Bulk product upload
Klarna Checkout
Magento Open Source
7.3
Branding
Klarna Checkout
Magento Open Source
7.9
Mobile storefront
Klarna Checkout
Magento Open Source
7.1
Product variations
Klarna Checkout
Magento Open Source
8.4
Visual customization
Klarna Checkout
Magento Open Source
6.5
CMS
Klarna Checkout
Magento Open Source
5.4

Online Shopping Cart

Klarna Checkout
10.0
Magento Open Source
7.6
Checkout user experience
Klarna Checkout
10.0
Magento Open Source
7.9
Abandoned cart recovery
Klarna Checkout
Magento Open Source
7.4

Online Payment System

Klarna Checkout
10.0
Magento Open Source
8.2
eCommerce security
Klarna Checkout
10.0
Magento Open Source
8.2

eCommerce Business Management

Klarna Checkout
8.0
Magento Open Source
7.8
Order processing
Klarna Checkout
8.0
Magento Open Source
8.0
Multi-site management
Klarna Checkout
Magento Open Source
7.0
Inventory management
Klarna Checkout
Magento Open Source
7.8
Shipping
Klarna Checkout
Magento Open Source
8.4
Custom functionality
Klarna Checkout
Magento Open Source
7.7

eCommerce Marketing

Klarna Checkout
Magento Open Source
7.5
Promotions & discounts
Klarna Checkout
Magento Open Source
7.7
Personalized recommendations
Klarna Checkout
Magento Open Source
6.8
SEO
Klarna Checkout
Magento Open Source
8.1

Pros

Klarna Checkout

  • Flexible payment option.
  • Easy to navigate the back end.
Nikki Hansen | TrustRadius Reviewer

Magento Open Source

  • Magento 2 CE has a very robust document workflow which mirrors most mid-large ERP systems. There's a "papertrail" which mimics your business processes, and each part of the process is exposed to the API which makes for some great integration potential.
  • Magento 2 CE is also great for tracking customer history, saves a record for each and allows you to understand customer interests better.
  • Magento 2 CE is highly expandable, with a full marketplace of free and premium modules that should accomplish some pretty niche sales or service goals.
Brendon Brown | TrustRadius Reviewer

Cons

Klarna Checkout

  • Customer support is terrible, getting an agent who fully comprehends the issue or who has any power to help is near impossible.
Nikki Hansen | TrustRadius Reviewer

Magento Open Source

  • Not the simplest of solutions to use or maintain from an end-user perspective
  • Other platforms are better with regards to SEO in our experience
  • Fairly sluggish and slow compared to other platforms without the correct server specification and performance optimization work.
David Bryan | TrustRadius Reviewer

Likelihood to Renew

Klarna Checkout

No score
No answers yet
No answers on this topic

Magento Open Source

Magento Open Source 10.0
Based on 1 answer
It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
Bret Williams | TrustRadius Reviewer

Alternatives Considered

Klarna Checkout

No answers on this topic

Magento Open Source

Magento is hands down better than any hosted platform (i.e., BC), but only if you have a good development team. Hosted platforms are very limiting as to what you can accomplish "outside the box." Magento is much better than WooCommerce in its user friendliness and its feature set.
Lynn Thames | TrustRadius Reviewer

Return on Investment

Klarna Checkout

  • They take a fee, larger than other systems do, so I do lose some money there.
  • I make more sales than I would without the payment option through Klarna.
Nikki Hansen | TrustRadius Reviewer

Magento Open Source

  • It definitely let us start with a decent store and scale from 0 to 15,000 products without many performance issues. But that comes with a cost: we were unable to change the design of the checkout, SEO was poor, and adding banners or more store-related things was very time consuming.
  • Debugging is hard and you will break your head with some errors that break your store, and you don't know how to solve them. This was one of the reasons why we left it.
Santiago Valdés | TrustRadius Reviewer

Pricing Details

Klarna Checkout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Magento Open Source

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Klarna Checkout
5.0
Magento Open Source
6.9

Likelihood to Renew

Klarna Checkout
Magento Open Source
10.0

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