Klevu, now part of Athos Commerce vs. Microsoft Sentinel

I think Klevu is a great solution for brands looking to enhance their website. They have templates that may work for brands that don't have a tech team. Their product offering can also be fully customizable but this would require some development work on the brand end. Overall, would recommend them!

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What has really impressed me is how Microsoft Sentinel delivers centralised security monitoring across multiple data sources in our enterprise. It has reduced cost of handling large security logs by collecting and analyzing data without friction of managing traditional SIEM infrastructure. It is easy to work to integrate with Azure logs for quick data analysis.

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• Great customer success team
• Always sharing with us their latest product offering
• Their technical support team is very helpful and willing to hop on calls with us

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• The visual presentation of data is terrific, so including what we had prior to Microsoft Sentinel, it presents data in a much more usable way, so that's been quite refreshing. It's not quite as complex to understand what you're looking at.

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• I think you definitely need someone technical in house to help assist and customize
• They're pretty stern on pricing

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• One feature that I would like to see improved is probably the log parsing. I think one of the big things that Splunk does better than Microsoft Sentinel is that it makes it easy to bring in new log streams of arbitrary formats and parse them out into columns and tables. Microsoft Sentinel is a lot more involved, though. It takes a lot more manual work to bring in different log sources and parse them out.

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it does the job reasonably well

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Mirosoft sentinel is easy to use once the inital setup is completed.The dashboard and centralized alerts make it simple to monitor security events and investigate incidents.Integration with other microsoft security tool is also helpful.Some advanced features and configurations can take time to understand, but overall it provides good, user-friendly security monitoring.

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Microsoft support is one of the highest rated on the market. It has global and multilingual support. Calls can be made over the phone and the solution is virtually instantaneous with the help of Microsoft engineers. It's great!

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Compared to platforms such as Splunk, LogRhythm, and Devo, Microsoft Sentinel’s cloud‑native, consumption‑based pricing model and reduced infrastructure overhead tend to offer better overall cost efficiency. This is especially true for organizations already invested in the Microsoft ecosystem, where Sentinel can deliver strong capabilities with a lower total cost of ownership.

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Did not use professional services

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• Seeing a 2x increase in conversion rate

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• It's probably neutral. We see value, but it's, again, tick that kind of expense stuff. We're getting more insight and value into what is going on in that cloud workspace, but just noting the cost. So it's probably neutral. I'm not directly responsible, so the full kind of return on investment kind of cycle, that's someone else's problem. I'm like the end user. It's my team that will look at the data and look at the output of Microsoft Sentinel. So the ROI, someone else can worry about that.

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