What users are saying about
1 Ratings
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Score 8 out of 100
2 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

KCM GRC Platform

KnowBe4 KCM GRC Platform is well suited for a company that knows what they're doing compliance wise and needs to save time doing it. It won't be something you can spend a few hours on and then put on autopilot. It was made to create a rhythm within your own team, and you'll need to have the buy-in. It's useful for IT and Legal teams that already have a vendor risk management process, but want to have a better handle on it. Giving an outside auditor read-only access to a scope is also a huge time saver.
Randy Munroe | TrustRadius Reviewer

PolicyManager

The part I like the most is our staff not having to log in to view policies. We have so many passwords to remember having this convenience is a big satisfier.
Michelle Austin | TrustRadius Reviewer

Feature Rating Comparison

Governance, Risk & Compliance

KCM GRC Platform
9.3
PolicyManager
9.1
Common repository of GRC items
KCM GRC Platform
10.0
PolicyManager
9.1
Risk management
KCM GRC Platform
10.0
PolicyManager
GRC policy management
KCM GRC Platform
8.0
PolicyManager
9.1

Pros

KCM GRC Platform

  • Mapping controls across different compliance frameworks. It saves you a ton of time and energy!
  • Performing risk assessments at the granularity that you prefer, splitting assessments across departments and teams if you wish.
Randy Munroe | TrustRadius Reviewer

PolicyManager

  • If I ever have any technical issues or questions the support team is great at getting back to me very quickly. I also like all the resources available to help as well.
  • Policy reports, there are so many to choose from. These reports help me track several different things in the system. Compliance, attestations, past due, and so much more.
  • Another plus for me is being able to add linkages to outside programs like TJC and Elsevier. Linking these to policies saves a lot of time.
Michelle Austin | TrustRadius Reviewer

Cons

KCM GRC Platform

  • Vendor management has a few kinks to work out. We want to be able to do internal questionnaires for vendors as a compliance checklist before we sign off on a contract. Nothing in the works yet, but there are a few workarounds.
  • The navigation between different tasks in scope is clunky, and it's easy to lose your place, and it forces you back to the main page of the scope to retrace your steps.
Randy Munroe | TrustRadius Reviewer

PolicyManager

  • The program doesn't work well with Chrome, would like to see that fixed. We have several staff members that use Chrome.
Michelle Austin | TrustRadius Reviewer

Usability

KCM GRC Platform

No score
No answers yet
No answers on this topic

PolicyManager

PolicyManager 9.1
Based on 1 answer
Overall this program is great. I am continuously in the program and find it very simple to use. I do have some staff that struggle, only because they are not in the program as often as I am
Michelle Austin | TrustRadius Reviewer

Support Rating

KCM GRC Platform

KCM GRC Platform 10.0
Based on 1 answer
Support from KnowBe4 KCM GRC Platform is always great. It's always in-house localized support, with excellent response times, and dedicated Customer Success Managers to answer the bulk of your questions or take your suggestions and make them a feature request. They will also reach out at least quarterly and do health checks to make sure you're using the platform to the best of your ability.
Randy Munroe | TrustRadius Reviewer

PolicyManager

No score
No answers yet
No answers on this topic

Alternatives Considered

KCM GRC Platform

Quantivate and Fusion were the other two options we checked out. The quantity was high, and a good bit more expensive, but it was the best performing with its platform. They also had more modules that each cost extra to add to your subscription. KnowBe4 KCM GRC Platform was all-in-one and a little less mature, but the better buy. Fusion was hard to follow in the demo, and I was not overly impressed. I may have made my decision early enough in the demo to not pay much more attention to it.
Randy Munroe | TrustRadius Reviewer

PolicyManager

No answers on this topic

Return on Investment

KCM GRC Platform

  • Just having the capacity to do things the right way, and formally, has driven some of our compliance efforts.
  • Due to licensing limitations, we likely overspent on seats to the platform that we didn't need but also didn't want to miss out on.
Randy Munroe | TrustRadius Reviewer

PolicyManager

  • The program has kept us compliant on reviewing and updating all of our policies.
Michelle Austin | TrustRadius Reviewer

Screenshots

Pricing Details

KCM GRC Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PolicyManager

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

KCM GRC Platform
8.0
PolicyManager
9.1

Likelihood to Renew

KCM GRC Platform
PolicyManager
9.1

Usability

KCM GRC Platform
PolicyManager
9.1

Support Rating

KCM GRC Platform
10.0
PolicyManager

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