KYZON Space vs. Socialtext (discontinued)

We have been using KYZON Space for a couple of months for our online meetings and it suits us well. The way you can collaborate on office documents during the meeting is such a great idea and I personally love it the most. You can even record the entire session and store it as evidence if something is missing or goes wrong.

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

It's very easy to use even for some staff that are non-techy as we are an online store with fitness clothing. Basically, everything works on 1 click so you don't have to think twice about what to click, where to go, how to set it up etc. If they build up a mobile app that would be awesome as our team travel a lot.

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions