LabVantage vs. LigoLab LIS & RCM Operating Platform

The customer support is outstanding and when the system is running (97% uptime) it makes everything happen on time and correctly.

Incentivized

I'd highly recommend LigoLab for any lab environment looking to raise the efficiency of their daily workflow processes. A lot of other platforms require a bit of legwork to fit into a given workflow, but LigoLab is robust and adaptable with ample customer support that will allow you to find the most optimal solution to any issues you're facing. I would recommend it to any smaller lab focusing on anatomic pathology/molecular testing.

Incentivized

• Request tracking, numbering: LabVantage provides a unique number to each request, which makes requests easy to track and refer to.
• Web-enabled: we can link to LabVantage requests and attachments from other systems.
• Single Sign-On: users can use their network username/password to login to LabVantage

Incentivized

• Simplified Order Entry.
• Efficient Organization of Cases.
• Robust and Adaptable Reporting.
• Compilation of Detailed Statistics.
• Highly Customizable.

Incentivized

• Be more attentive to our needs and what we are looking for vs. telling us how we should work when it comes to improvements
• Develop LVConnect interfaces with more instruments that is universal and easy to use

Incentivized

• Further customizability of certain core sections to display more information would be useful. There are some times when my users would like to have certain features or implementations available, but due to the restrictive nature of core functionality, these aren't easily configured or possible at times.
• Speed of platform. Due to how the program is implemented, booting it up can take some time on the user end though it is fine once someone enters the LIS environment. Ideally, we'd have faster load times for the program as that is the biggest complaint I receive from our doctors who use multiple systems on a daily basis.

Incentivized

We didn’t really have choice to use any other system. We probably would be able to better serve our customers with an issue tracking or help desk system.

Incentivized

• This software has allowed us to continue to grow.
• We can output 20% more samples that we did with our old system

Incentivized

• Since we've implemented the platform we've been able to provide our services to more clients by presenting them with a highly functional reporting platform that will efficiently distribute finalized reports to them directly. The ease of access on the platform has made our workflows more efficient and allowed us to reduce turnaround time from receipt of a specimen to final report release.

Incentivized