Lakeside Digital Experience Cloud, powered by SysTrack vs. OpenText Operations Bridge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lakeside Digital Experience Cloud, powered by SysTrack
Score 7.0 out of 10
N/A
Lakeside Software offers cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint across the environment, collecting edge-based device telemetry data. With continuous insights into the ecosystems that power employees, customers use Lakeside’s technology to perform: End-User Experience Management Digital Workplace Planning IT Asset…N/A
OpenText Operations Bridge
Score 5.0 out of 10
N/A
OpenText Operations Bridge, formerly from Micro Focus and formerly Operations Manager i or OMi, is enterprise event and performance management software with automated discovery, monitoring, and remediation, supporting full-stack AIOps across multicloud and on- premises environments.N/A
Pricing
Lakeside Digital Experience Cloud, powered by SysTrackOpenText Operations Bridge
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Lakeside Digital Experience Cloud, powered by SysTrackOpenText Operations Bridge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Lakeside Digital Experience Cloud, powered by SysTrackOpenText Operations Bridge
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User Ratings
Lakeside Digital Experience Cloud, powered by SysTrackOpenText Operations Bridge
Likelihood to Recommend
9.0
(1 ratings)
9.0
(2 ratings)
User Testimonials
Lakeside Digital Experience Cloud, powered by SysTrackOpenText Operations Bridge
Likelihood to Recommend
Lakeside Software
We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.
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OpenText
Any customer who is looking for a unified monitoring solution with event Management and also looking for AIOPs. Good coverage of technologies coverage, however if any customer looking for better dashboarding solution then it may not fit. thou MF got BVD but it seems like more complex
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Pros
Lakeside Software
  • Systrack may also be scaled up thus simply
  • Systrack provides a comprehensive picture of each system
  • Systrack's customer service is second to none
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OpenText
  • The software includes several user-friendly features, such as a customized dashboard, drag-and-drop event management, and an integrated knowledge base.
  • If you are considering purchasing a product, keep Micro Focus Operations Bridge in mind before making a purchasing decision.
  • In addition, the purpose of the product is comprehensive, which means it will benefit your business in many ways.
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Cons
Lakeside Software
  • Every new version brings new ideas and capabilities to the table
  • Because of the sheer volume of information available, it can be difficult to know where to begin
  • With enough time and skill, creating bespoke dashboards with meaningful titles may be effective
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OpenText
  • Overall dashboards can be better
  • Agent onboarding can be more automated than manual
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Alternatives Considered
Lakeside Software
Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.
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OpenText
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Return on Investment
Lakeside Software
  • It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
  • You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time
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OpenText
  • Monitoring, OOB plugins, Event Management and AIOps are good
  • Dashboard and agent onboarding could be improved as one of our customer was not happy with the same
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ScreenShots

Lakeside Digital Experience Cloud, powered by SysTrack Screenshots

Screenshot of Lakeside Assist is an all-in-one workspace for Level 1 service desk staff to quickly diagnose and resolve issues.Screenshot of Lakeside Resolve is a powerful root cause analysis tool to diagnose and resolve complex, estate wide issues by providing heightened visibility into physical and virtual desktops, quick problem resolution, and incident prioritization.Screenshot of By automating incident detection, troubleshooting, and resolution and streamlining workflows, Prevent makes robust proactive service operations possible for more members of the IT support team.Screenshot of Lakeside helps you proactively measure, analyze and optimize your employees’ digital experience anywhere they are working, all from easily consumable dashboards that surface that data you need quickly.Screenshot of Provide the right-sized hardware for different departments across your organization, saving IT costs and improving DEX. Take the guess-work out of your next refresh and ensure end users have what they need to be their most productive.