Lakeside Digital Experience Cloud, powered by SysTrack vs. Workelevate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lakeside Digital Experience Cloud, powered by SysTrack
Score 7.0 out of 10
N/A
Lakeside Software offers cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint across the environment, collecting edge-based device telemetry data. With continuous insights into the ecosystems that power employees, customers use Lakeside’s technology to perform: End-User Experience Management Digital Workplace Planning IT Asset…N/A
Workelevate
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Workelevate is a digital employee experience (DEX) platform leveraging AI to enhance workforce productivity and streamline IT operations. It gives employees an AI Copilot for instant, 24/7 issue resolution. For IT teams, Workelevate offers comprehensive endpoint management, providing enhanced visibility and control for operational efficiency. The platform also integrates AI into ITSM, automating ticket enrichment, routing, knowledge generation, and resolution for Service Desk Engineers,…N/A
Pricing
Lakeside Digital Experience Cloud, powered by SysTrackWorkelevate
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Lakeside Digital Experience Cloud, powered by SysTrackWorkelevate
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Lakeside Digital Experience Cloud, powered by SysTrackWorkelevate
User Ratings
Lakeside Digital Experience Cloud, powered by SysTrackWorkelevate
Likelihood to Recommend
9.0
(1 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Lakeside Digital Experience Cloud, powered by SysTrackWorkelevate
Likelihood to Recommend
Lakeside Software
We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.
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Workelevate
Well, as mentioned in the earlier. Workelevate has helped us streamline our workforce performance by cutting IT tickets by ~35%, not just that it also improved the Device Management by proactively patching the system anamolies. Which turned out be a game changer for our users, and it admins.
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Pros
Lakeside Software
  • Systrack may also be scaled up thus simply
  • Systrack provides a comprehensive picture of each system
  • Systrack's customer service is second to none
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Workelevate
  • IT Copliot Features of self services
  • Endpoint Managment
  • AI Root Cause Analysis
  • Self Healing
  • Experience Management
  • OS Patch Management
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Cons
Lakeside Software
  • Every new version brings new ideas and capabilities to the table
  • Because of the sheer volume of information available, it can be difficult to know where to begin
  • With enough time and skill, creating bespoke dashboards with meaningful titles may be effective
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Workelevate
  • Can introduce Endpoint Security
  • Should Introduce MDM
  • Third Party Application Patching
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Usability
Lakeside Software
No answers on this topic
Workelevate
Easy to use UEM Dashboard, IT copilots gets integrated with already exisiting Workspace - no need of rip and replace. Integrates easily with our exisitng ITSM(Freshworks).
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Alternatives Considered
Lakeside Software
Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.
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Workelevate
Evaluating all these platform were a ache due to tool sprawl.
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Return on Investment
Lakeside Software
  • It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
  • You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time
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Workelevate
  • ROI is still to be seen but it is on a positive path
  • Employee statisfaction score with endpoints are really good.
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ScreenShots

Lakeside Digital Experience Cloud, powered by SysTrack Screenshots

Screenshot of Lakeside Assist is an all-in-one workspace for Level 1 service desk staff to quickly diagnose and resolve issues.Screenshot of Lakeside Resolve is a powerful root cause analysis tool to diagnose and resolve complex, estate wide issues by providing heightened visibility into physical and virtual desktops, quick problem resolution, and incident prioritization.Screenshot of By automating incident detection, troubleshooting, and resolution and streamlining workflows, Prevent makes robust proactive service operations possible for more members of the IT support team.Screenshot of Lakeside helps you proactively measure, analyze and optimize your employees’ digital experience anywhere they are working, all from easily consumable dashboards that surface that data you need quickly.Screenshot of Provide the right-sized hardware for different departments across your organization, saving IT costs and improving DEX. Take the guess-work out of your next refresh and ensure end users have what they need to be their most productive.

Workelevate Screenshots

Screenshot of the IT admin login panel for endpoint managementScreenshot of the  AI Chatbot for employees integrated with Workplace Chat for self service and faster IT tickets resolution.Screenshot of a demo dashboard for IT admins, with endpoint reporting