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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lark

    Score9.2 out of 10
    N/ALark, or Larksuite, is a take on office suite software that supports workplace collaboration. Founded in 2016, Lark combines messaging, schedule management and online collaborative documents in a single platform. Lark is available now on macOS, Windows, iOS and Android.

    $0

    SAP Jam

    Score10 out of 10
    N/ASAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
    Pricing
    LarkSAP Jam
    Editions & Modules
    Starter
    $0
    up to 20 users
    Pro
    $12
    per month per user (up to 500 users)
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    LarkSAP Jam
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount offered for annual billing.—
    More Pricing Information
    Features
    LarkSAP Jam
    Project Management
    Comparison of Project Management features of Larksuite and SAP Jam
    Feature
    Larksuite
    10.0
    2 Ratings
    26% above category average
    SAP Jam
    7.8
    3 Ratings
    1% above category average
    Task Management10.02 Ratings7.92 Ratings
    Gantt Charts10.02 Ratings8.01 Ratings
    Scheduling10.02 Ratings9.01 Ratings
    Workflow Automation10.02 Ratings8.01 Ratings
    Mobile Access10.02 Ratings8.03 Ratings
    Search10.02 Ratings8.03 Ratings
    Visual planning tools10.02 Ratings6.01 Ratings
    Communication
    Comparison of Communication features of Larksuite and SAP Jam
    Feature
    Larksuite
    10.0
    2 Ratings
    22% above category average
    SAP Jam
    7.0
    3 Ratings
    13% below category average
    Chat10.02 Ratings7.02 Ratings
    Notifications10.02 Ratings9.23 Ratings
    Discussions10.02 Ratings9.23 Ratings
    Surveys10.02 Ratings6.53 Ratings
    Internal knowledgebase10.02 Ratings9.33 Ratings
    Integrates with GoToMeeting00 Ratings6.01 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
    Integrates with Outlook00 Ratings5.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Larksuite and SAP Jam
    Feature
    Larksuite
    10.0
    2 Ratings
    22% above category average
    SAP Jam
    7.0
    3 Ratings
    14% below category average
    Versioning10.02 Ratings9.63 Ratings
    Video files10.02 Ratings7.33 Ratings
    Audio files10.02 Ratings7.53 Ratings
    Document collaboration10.02 Ratings6.02 Ratings
    Access control10.02 Ratings8.93 Ratings
    Advanced security features10.02 Ratings6.02 Ratings
    Device sync10.02 Ratings7.01 Ratings
    Integrates with Google Drive00 Ratings4.01 Ratings
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    LarkSAP Jam
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    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
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    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
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    User Ratings
    LarkSAP Jam
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.9
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    4.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    2.0
    (1 ratings)
    User Testimonials
    LarkSAP Jam
    Likelihood to Recommend
    Lark Technologies Pte. Ltd.
    On my experience, I did not experience any issue when using this tool. Simply because it is a perfect tool and easy to use. You just need to log in your working email and you can now use it. You can message all of the employees on the company Larksuite.
    Read full review
    SAP
    When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
    Incentivized
    Read full review
    Pros
    Lark Technologies Pte. Ltd.
    • Employee Intranet
    • Video Conferencing
    • Document Creation
    • Knowledge base
    Incentivized
    Read full review
    SAP
    • Easy to setup.
    • Template-based group creation.
    • Permissions are either inherited or set at the group-level by group owners.
    Read full review
    Cons
    Lark Technologies Pte. Ltd.
    • To automatically delete accounts of the resigned employees
    • Detect Harmful files that may harm the user
    Incentivized
    Read full review
    SAP
    • Multiple selection limitations
    • Error proofing in wrong command
    • Multiple time confirmation
    • Multiple time checkbox
    Incentivized
    Read full review
    Likelihood to Renew
    Lark Technologies Pte. Ltd.
    We will use this product and we don't have plan to change since this is a perfect tool
    Read full review
    SAP
    We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
    Incentivized
    Read full review
    Usability
    Lark Technologies Pte. Ltd.
    I rate this perfect simply because we use this everyday and this is very helpful. Without this tool I can't imagine how we can communicate to each other and how we can resolve every concern/issue that we cater everyday on our job. This is the tool we use to communicate and endorse specific concern.
    Read full review
    SAP
    It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
    Incentivized
    Read full review
    Support Rating
    Lark Technologies Pte. Ltd.
    No answers on this topic
    SAP
    We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
    Incentivized
    Read full review
    Alternatives Considered
    Lark Technologies Pte. Ltd.
    I selected Larksuite simply because even you don't have laptop or desktop you can simply install this app through google or apple store and you just need to log in using your working email. You will now access and use every feature on this app. You can also watch and play videos.
    Read full review
    SAP
    We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
    Read full review
    Return on Investment
    Lark Technologies Pte. Ltd.
    • The quality of communicator is way easier by the help of Larksuite
    • Larksuite plays the most important role in our company since by Larksuite we our being notified if there are updates we need to check
    Incentivized
    Read full review
    SAP
    • Automation in process
    • Ease of communication
    • Lack of change notification
    • Lack of multiple selection search
    Incentivized
    Read full review
    ScreenShots