TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lark

    Score9.2 out of 10
    N/ALark, or Larksuite, is a take on office suite software that supports workplace collaboration. Founded in 2016, Lark combines messaging, schedule management and online collaborative documents in a single platform. Lark is available now on macOS, Windows, iOS and Android.

    $0

    Zimbra

    Score6.9 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A
    Pricing
    LarkZimbra
    Editions & Modules
    Starter
    $0
    up to 20 users
    Pro
    $12
    per month per user (up to 500 users)
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    LarkZimbra
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount offered for annual billing.
    More Pricing Information
    Features
    LarkZimbra
    Project Management
    Comparison of Project Management features of Larksuite and Zimbra by Synacor
    Feature
    Larksuite
    10.0
    2 Ratings
    25% above category average
    Zimbra by Synacor
    9.0
    6 Ratings
    15% above category average
    Task Management10.02 Ratings9.86 Ratings
    Gantt Charts10.02 Ratings8.13 Ratings
    Scheduling10.02 Ratings9.85 Ratings
    Workflow Automation10.02 Ratings7.23 Ratings
    Mobile Access10.02 Ratings9.76 Ratings
    Search10.02 Ratings9.86 Ratings
    Visual planning tools10.02 Ratings8.53 Ratings
    Communication
    Comparison of Communication features of Larksuite and Zimbra by Synacor
    Feature
    Larksuite
    10.0
    2 Ratings
    22% above category average
    Zimbra by Synacor
    6.6
    9 Ratings
    19% below category average
    Chat10.02 Ratings7.07 Ratings
    Notifications10.02 Ratings5.18 Ratings
    Discussions10.02 Ratings2.07 Ratings
    Surveys10.02 Ratings7.72 Ratings
    Internal knowledgebase10.02 Ratings7.73 Ratings
    Integrates with GoToMeeting00 Ratings7.63 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
    Integrates with Outlook00 Ratings7.53 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Larksuite and Zimbra by Synacor
    Feature
    Larksuite
    10.0
    2 Ratings
    22% above category average
    Zimbra by Synacor
    5.5
    10 Ratings
    38% below category average
    Versioning10.02 Ratings5.19 Ratings
    Video files10.02 Ratings1.29 Ratings
    Audio files10.02 Ratings1.29 Ratings
    Document collaboration10.02 Ratings5.19 Ratings
    Access control10.02 Ratings8.75 Ratings
    Advanced security features10.02 Ratings9.76 Ratings
    Device sync10.02 Ratings6.64 Ratings
    Integrates with Google Drive00 Ratings6.62 Ratings
    Best Alternatives
    LarkZimbra
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LarkZimbra
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    LarkZimbra
    Likelihood to Recommend
    Lark Technologies Pte. Ltd.
    On my experience, I did not experience any issue when using this tool. Simply because it is a perfect tool and easy to use. You just need to log in your working email and you can now use it. You can message all of the employees on the company Larksuite.
    Read full review
    Synacor
    Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
    Incentivized
    Read full review
    Pros
    Lark Technologies Pte. Ltd.
    • Employee Intranet
    • Video Conferencing
    • Document Creation
    • Knowledge base
    Incentivized
    Read full review
    Synacor
    • Filter emails with specific information required.
    • Very good storage capacity.
    • Has a mobile version and another web.
    • It has a friendly and modern graphic interface.
    • It is compatible with all operating systems.
    Read full review
    Cons
    Lark Technologies Pte. Ltd.
    • To automatically delete accounts of the resigned employees
    • Detect Harmful files that may harm the user
    Incentivized
    Read full review
    Synacor
    • Zimbra's mobile application leaves much to be desired; it is its weakest point.
    • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
    • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
    • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
    • Zimbra lacks a robust integrated chat system, which its competitors offer.
    • It lacks AI integration.
    Incentivized
    Read full review
    Likelihood to Renew
    Lark Technologies Pte. Ltd.
    We will use this product and we don't have plan to change since this is a perfect tool
    Read full review
    Synacor
    No answers on this topic
    Usability
    Lark Technologies Pte. Ltd.
    I rate this perfect simply because we use this everyday and this is very helpful. Without this tool I can't imagine how we can communicate to each other and how we can resolve every concern/issue that we cater everyday on our job. This is the tool we use to communicate and endorse specific concern.
    Read full review
    Synacor
    The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
    Incentivized
    Read full review
    Implementation Rating
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Synacor
    Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
    Incentivized
    Read full review
    Alternatives Considered
    Lark Technologies Pte. Ltd.
    I selected Larksuite simply because even you don't have laptop or desktop you can simply install this app through google or apple store and you just need to log in using your working email. You will now access and use every feature on this app. You can also watch and play videos.
    Read full review
    Synacor
    Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
    Incentivized
    Read full review
    Return on Investment
    Lark Technologies Pte. Ltd.
    • The quality of communicator is way easier by the help of Larksuite
    • Larksuite plays the most important role in our company since by Larksuite we our being notified if there are updates we need to check
    Incentivized
    Read full review
    Synacor
    • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
    • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
    • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
    Incentivized
    Read full review
    ScreenShots

    Zimbra Screenshots

    Product screenshotProduct screenshotProduct screenshot