Zimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.
N/A
Pricing
Zimbra
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Zimbra
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Zimbra
Considered Both Products
Synacor
Verified User
Chose Zimbra
We used Zimbra Email & Collaboration in two scenarios: first, on-premise with the open-source version to save costs, especially since solutions like Office 365 or Google Workspace were not as mature or widespread at the time. Later, we benefited from cost advantages with Zimbra …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Zimbra
There are a lot of features that Zimbra Email & Collaboration has that gmail and m365 have. You can chat within your team members with Zimbra Email & Collaboration. The issue that we have not been able to figure out though is mobility of Zimbra Email & Collaboration. You can …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Project Manager in Information Technology at PT Indie Marketindo Ceria (Retail, 11-50 employees)
Chose Zimbra
We chose Zimbra because Zoho Mail is too pricey with less-functionality than Zimbra. Zoho's UI is better, but we need more than just UI, we need many features that Zimbra has. G Suite is the best for team collaboration of course, but because of the price and our needs we …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Help Desk Technician in Information Technology at Central IT (Information Technology & Services, 1001-5000 employees)
Chose Zimbra
Zimbra is undeniably a complete package and offers many practical tools, in addition to the knowledge that the company has. It is a great acquisition for a company that will soon see a significant change in terms of organization, deadlines, efficiency, and more. It has an …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Account Executive in Sales at TIGO COLOMBIA (Telecommunications, 5001-10,000 employees)
Chose Zimbra
Zimbra is a more specialized software designed for our company and its needs. The software was customized to represent our colors and project our brand, what other companies do not have. With Zimbra, we have a private network of only employees which allows us to confidentiality …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Coordinador de desarrollo de software in Research & Development at Ingeniería de Consulta Incostas (Oil & Energy, 51-200 employees)
Chose Zimbra
Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Coordinador de Proyectos in Engineering at IC CORPORATION VENEZUELA (Telecommunications, 11-50 employees)
Chose Zimbra
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Computer Technician in Information Technology at Superintendência de Tecnologia da Informação - Universidade de São Paulo (Education Management, 5001-10,000 employees)
Chose Zimbra
Zimbra provides a robust and reliable software that delivers what is promised. We have tested Zimbra in a pilot project before deploying it in production. Incidents and crashes are rare and you have tools to recover it if necessary. Initially we had a contract with support to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Information Security Officer in Information Technology at SUNY New Paltz (Higher Education, 1001-5000 employees)
Chose Zimbra
We were originally a Groupwise shop before changing to Zimbra in 2008. Zimbra, from an end-user standpoint, pricing, system administration, and management is a far better system.
We use Google Apps for our students. We did not find it to be suitable for faculty and staff due to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key User Insights
Would buy again
No answers on this topic
Delivers good value for the price
No answers on this topic
Happy with the feature set
No answers on this topic
Lived up to sales and marketing promises
No answers on this topic
Implementation went as expected
No answers on this topic
Features
Zimbra
Project Management
Comparison of Project Management features of Zimbra by Synacor
Feature
Zimbra by Synacor
9.0
6 Ratings
15% above category average
Task Management
9.86 Ratings
Gantt Charts
8.13 Ratings
Scheduling
9.85 Ratings
Workflow Automation
7.23 Ratings
Mobile Access
9.76 Ratings
Search
9.86 Ratings
Visual planning tools
8.53 Ratings
Communication
Comparison of Communication features of Zimbra by Synacor
Feature
Zimbra by Synacor
6.6
9 Ratings
19% below category average
Chat
7.07 Ratings
Notifications
5.18 Ratings
Discussions
2.07 Ratings
Surveys
7.72 Ratings
Internal knowledgebase
7.73 Ratings
Integrates with GoToMeeting
7.63 Ratings
Integrates with Gmail and Google Hangouts
8.04 Ratings
Integrates with Outlook
7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Zimbra by Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zimbra's mobile application leaves much to be desired; it is its weakest point.
This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
Zimbra lacks a robust integrated chat system, which its competitors offer.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
