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Latitude Collections (legacy) vs. Model N Revenue Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Latitude Collections (legacy)

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Latitude Collections software, developed by Latitude Software, was acquired by Genesys in 2016 and sold as Latitude by Genesys. It was a standalone product for accounts receivables challenges: delinquency or negligence through charge-off and debt sale. It is a legacy application.

    $75

    per month

    Model N Revenue Cloud

    Score6 out of 10
    N/AModel N delivers an end-to-end revenue management platform designed to empower companies to maximize revenue as they transform Sales, Marketing, Channels, Finance, and Legal processes. Model N’s revenue management solutions help by transforming siloed, tactical activities into strategic end-to-end revenue processes through automation and intelligence.N/A
    Pricing
    Latitude Collections (legacy)Model N Revenue Cloud
    Editions & Modules
    Genesys Cloud CX 1
    $75
    per month
    Genesys Cloud CX 2 Digital
    $90
    per month
    Genesys Cloud CX 2 Digital + Voice
    $110
    per month
    Genesys Cloud CX 3 Digital + WEM
    $130
    per month
    Genesys Cloud CX 3 Digital + WEM + Voice
    $150
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Latitude Collections (legacy)Model N Revenue Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPrices listed are per named user, billed annually. Usage-based pricing may apply.—
    More Pricing Information
    User Ratings
    Latitude Collections (legacy)Model N Revenue Cloud
    Likelihood to Recommend
    8.4
    (4 ratings)
    8.0
    (1 ratings)
    Usability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Latitude Collections (legacy)Model N Revenue Cloud
    Likelihood to Recommend
    Discontinued Products
    As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.
    Read full review
    Model N
    Model N is well suited for large, global enterprises that need more global controls and consistency in the REV Mgmt processes. Model N might be "overkill" for a small, regional customer. It has many features designed for the global enterprise and some companies simply may not need this level of scale.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Payments plans management
    • Account analysis reports
    • The system is user friendly
    Read full review
    Model N
    • The Opportunity and Registration management module supports linkage to pricing, debiting and capturing POS to manage items progressing thru the process.
    • The Price quoting module supports robust territory management and price security, ensuring that only authorized personnel can see assigned region / customer pricing. The workflow supports appropriate levels of price approvals.
    • The contract management module supports a diverse library of contract types, including direct OEM, Distribution, pass-thru-pricing, reference contracts, multi-currency contracts and the price approval workflow is robust.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • In the past, their support has been slow. This has improved dramatically.
    • They don't take every one of my ideas and pump it into base code IMMEDIATELY!!
    Read full review
    Model N
    • Need to simplify data extraction and reporting to the daily users.
    • Need to improve data visuals to management and to the daily user.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    From our perspective, it would be good having a UGC tool integrated with the system.
    Read full review
    Model N
    No answers on this topic
    Support Rating
    Discontinued Products
    They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
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    Model N
    We've successfully used Model N for many, many years. It is the heartbeat of ON Semiconductor sales operations. I said that at a Rainmaker about 10 years ago and it's still true today. We continue to upgrade as new releases are available to maximize the benefits of Model N through-out our organization.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.
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    Model N
    Model N is our legacy system and none of these other companies offer products that provide the holistic business processes and economic value like Model N. It's internal modules are well-integrated and various BI tools provide excellent presentation of data, both at the analyst and executive levels.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It help us a lot to manage our day to day business.
    • It helps our users to produce invoices and handling payment plans in a very efficient way.
    Read full review
    Model N
    • Provides enterprise-wide transparency of data and system of record for critical operational data.
    • Holistic price management tools enable us to align productivity goals for certain customers while maintaining desired overall margins.
    Incentivized
    Read full review
    ScreenShots

    Latitude Collections (legacy) Screenshots

    Screenshot of Latitude by Genesys - Agent DesktopScreenshot of Latitude by Genesys - WorkflowScreenshot of Latitude by Genesys - Job Manager