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Latitude Collections (legacy) vs. Paysafe

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Latitude Collections (legacy)

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Latitude Collections software, developed by Latitude Software, was acquired by Genesys in 2016 and sold as Latitude by Genesys. It was a standalone product for accounts receivables challenges: delinquency or negligence through charge-off and debt sale. It is a legacy application.

    $75

    per month

    Paysafe

    Score10 out of 10
    N/APaysafe is a global payments platform providing high-performance infrastructure for growing businesses. With over 30 years of experience, the platform supports secure, seamless transactions across card payments, digital wallets, local payment methods, and e‑cash solutions. Its flexible, scalable architecture connects digital and physical commerce, enabling businesses to operate across markets, currencies, and risk environments. Designed to support performance, resilience, and reliability, the…N/A
    Pricing
    Latitude Collections (legacy)Paysafe
    Editions & Modules
    Genesys Cloud CX 1
    $75
    per month
    Genesys Cloud CX 2 Digital
    $90
    per month
    Genesys Cloud CX 2 Digital + Voice
    $110
    per month
    Genesys Cloud CX 3 Digital + WEM
    $130
    per month
    Genesys Cloud CX 3 Digital + WEM + Voice
    $150
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Latitude Collections (legacy)Paysafe
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPrices listed are per named user, billed annually. Usage-based pricing may apply.—
    More Pricing Information
    Best Alternatives
    Latitude Collections (legacy)Paysafe
    Small Businesses
    No answers on this topic
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Payoneer
    Score8 out of 10
    Enterprises
    No answers on this topic
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Latitude Collections (legacy)Paysafe
    Likelihood to Recommend
    8.4
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Latitude Collections (legacy)Paysafe
    Likelihood to Recommend
    Discontinued Products
    As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.
    Read full review
    Paysafe
    We used Paysafe before as for our travel digital wallet, and it also good in paying online and with vouchers. Also, i used this for some subscriptions.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Payments plans management
    • Account analysis reports
    • The system is user friendly
    Read full review
    Paysafe
    No answers on this topic
    Cons
    Discontinued Products
    • In the past, their support has been slow. This has improved dramatically.
    • They don't take every one of my ideas and pump it into base code IMMEDIATELY!!
    Read full review
    Paysafe
    No answers on this topic
    Usability
    Discontinued Products
    From our perspective, it would be good having a UGC tool integrated with the system.
    Read full review
    Paysafe
    It still goods and i know that all platforms are have more space to get more improve by getting this review and suggestions
    Incentivized
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    Support Rating
    Discontinued Products
    They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
    Read full review
    Paysafe
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.
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    Paysafe
    it's better than Stripe, since Stripe is having lots of chargebacks
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It help us a lot to manage our day to day business.
    • It helps our users to produce invoices and handling payment plans in a very efficient way.
    Read full review
    Paysafe
    No answers on this topic
    ScreenShots

    Latitude Collections (legacy) Screenshots

    Screenshot of Latitude by Genesys - Agent DesktopScreenshot of Latitude by Genesys - WorkflowScreenshot of Latitude by Genesys - Job Manager