Lavu vs. SkyTab POS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lavu
Score 6.7 out of 10
N/A
Lavu is a point-of-sale software solution with features such as an intelligent combination of cloud computing, wireless technologies, and a sleek touchscreen interface for restaurant.
$59
per month
SkyTab POS
Score 8.3 out of 10
N/A
SkyTab POS (formerly Harbortouch POS) delivers a touch-screen point of sale system that will streamline your business operations and automate your management activities. SkyTab is a product from Shift4.
$29.99
per month
Pricing
LavuSkyTab POS
Editions & Modules
Starter
$59
per month
Growth
$129
per month
Optimize
$279
per month
Payment Systems
$0
Echo POS Systems
$39
per month
Elite POS Systems
$69
per month
Salon & Spa
$69
per month
Offerings
Pricing Offerings
LavuSkyTab POS
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
LavuSkyTab POS
Small Businesses
Square POS
Square POS
Score 9.4 out of 10
Square POS
Square POS
Score 9.4 out of 10
Medium-sized Companies
Shopify
Shopify
Score 8.8 out of 10
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
Enterprises

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User Ratings
LavuSkyTab POS
Likelihood to Recommend
8.0
(3 ratings)
9.0
(1 ratings)
User Testimonials
LavuSkyTab POS
Likelihood to Recommend
Lavu
For a small company with little inventory, Lavu is a great simple POS system. For a larger company or a company where items are always changing, I would not recommend Lavu as more transactions increases room for error and ultimately takes away the time one doesn't have to figure out how to reconcile something. Customer service is not always able to fix the problem right away and can take months getting back to you on the reasoning behind a discrepancy in reports.
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Shift4
Harbortouch is a powerful and robust POS system. After using other methods and training on a couple of different designs, Harbortouch is far ahead of the rest regarding functionality, ease of use, and error-free transactions. It has an excellent reporting tool that is easy to use and "item" editing features that make using the system quick and easy. As checkout is in process, and the customer keeps changing their mind, or the cashier makes errors, the system makes it very quick and easy to edit to keep the transaction in process.
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Pros
Lavu
  • The Lavu system is incredibly easy to use in both front and back of house operations. The format of both sides is very intuitive.
  • Lavu makes it very easy to add real life application to teaching inventory control, schedule control, etc.
  • The fact that it is cloud based makes life much easier. I can make changes on the fly and they update very quickly.
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Shift4
  • Solid robust system
  • Easy use from entering to editing
  • Great reporting
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Cons
Lavu
  • Split check credit card transactions, seem to have issues with some of the checks not closing out properly or being charged correctly
  • Servers being allowed to run server summary even though they have unpaid checks (not supposed to happen)
  • Have had the system go out on a weekend and took 20 plus minutes to get back online
  • Calling the help desk on the weekend is a joke, takes 45 to 90 minutes to get help
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Shift4
  • Harbortouch as well as many other "large" companies these days could use improvement in the customer service/technical department.
  • An easy reset button would be nice for the occasion the card reader locks up
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Alternatives Considered
Lavu
Square has a simpler interface but lower quality reporting for accountants.
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Shift4
We currently use Harbortouch and TouchBistro at our restaurant. We were going to switch to just using TouchBistro because Harbortouch's customer support and technical team were having trouble believing we were having ongoing issues with our system. Unfortunately, it took us telling Harbortouch that we were leaving them for them to get to the root of the system's problems. Finally, they worked three days straight to fix all of the issues. We decided to keep both systems for now as Harbortouch has a much more robust system. Still, each uses different credit card processing companies, so hopefully, we can avoid downtime during our three-month, hectic tourist season. Now that Harbortouch fixed all of the issues, their system is much more robust and powerful.
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Return on Investment
Lavu
  • LAVU has fit perfectly into both the business and teaching usage areas for me. I feel I got an extra return on investment.
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Shift4
  • Harbortouch makes each transaction very quick and easy so we can keep up during busy times to keep the orders flowing.
  • Harbortouch has a good online system so customers can order online during our busy times when we are too busy to keep up with the phones.
  • Harbortouch allows us to handle more orders during busy times than other systems we experimented with.
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ScreenShots

Lavu Screenshots

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