LeadBoxer vs. Socialtext (discontinued)

Must-have tool for any fast scaling business to manage the incoming leads

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• User-friendly interface and easy to set up.
• Integrated with Zapier which allows us to automatically send leads to our CRM.
• Advanced filters available to easily filter down to the most promising leads.
• Highly cost-efficient compared to other tools in the market.

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Looking forward to advanced leadscore settings which they are already working on.

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Increased the number of leads significantly
• Increased efficiency between Marketing and Sales activities.

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions