Leapfile Managed File Transfer vs. VisualCron

We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.

VisualCron does accommodate continuous file processing. Like packing and unpacking compressed files, splitting or merging files, sending E-mail's and executing queries on databases. VisualCron in less suitable for performing very complex operations on files like, arithmetic with numbers, dates or amounts. Very complex job scripts become cluttered. Debugging Job scripts is not easy.

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• There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin

• VisualCron can pack and unpack files from many types of packing methods.
• Clear job scripts with complex constructions can be written in VisualCron
• VisualCron provides a clear graphical overview of the situation of all jobs.
• VisualCron clearly indicates when a job has run into an error.

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• The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
• We have found the admin controls to not work consistently, causing lots of headaches.
• Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
• Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.

• VisualCron should more specifically indicate the root cause of an error.
• If copying a file goes wrong, VisualCron reports 'can't copy file'. I expect 'no read permissions from original' or 'no write permissions from destination'.
• VisualCron offers no way to execute a Job script line by line
• In VisualCron, nested loops cannot be created.

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Questions and problems can be addressed to VisualCron 's support department via E-mail. I usually get a good answer from them fairly quickly. There is also a VisualCron forum where you can ask questions that will be answered by other VisualCron users.

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Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients

For simple processes, VisualCron is easier to use and maintain. For complicated processes, Quadient Inspire offers more options. The graphical representations of waiting, running or completed jobs is adequate for both products. The logging of job actions is better in Quadient Inpire as in VisualCron.

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• Too much time spent on addressing individual client issues while attempting to send or retrieve files.
• Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.

• With VisualCron, I need 3 times less time to get file processing right.
• If a VisualCron job goes wrong I need twice as much time to find the problem.
• Visualcron does not run on Linux but on Windows which can make an upgrade and reboot take up to 6 times as long.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info