TrustRadius
Quadient Inspire, formerly GMC Inspire, is an enterprise communication platform enabling large enterprises to consistently deliver relevant personalized messages, at the right time through the preferred channel. Quadient Inspire is a complete platform to plan, design, validate and produce especially written communication optimized for all scenarios. It contains extensive features for ETL, integration and deployment.Quadient - Inspiring the world of compositionQuadient Inspire is being used solely within the IT department. Inspire Designer is used by our organisation to compose complex cost-effective documents for printing and mailing. It addresses the problems that other software causes such as faster processing times, user-friendly scripting, high-quality output features and many more.,Totally user-friendly. All GUI interface allows you to see all the changes that you are implementing, also the scripting wizard allows even the most basic programmer to produce complex documents. Superior processing times. Compared with others I have used on the market this is by far one of the fastest composition tools on the market. The additional (included) university program allows users from across the globe ask questions if needed to the group which includes Quadient professionals so if the general public cannot help you, a professional will. Always in a timely fashion also which helps with tackling issues with tight turnarounds. Native imports and text in rec features allow you to work and manage other types of work supplied by customers. Satori functions allow you to complete the job solely within Quadient Inspire. From processing to mailsort to creation. This allows the user to automate regular jobs and free up resources for other work.,Usually quick to de-bug/resolve any issues, currently having a problem saving production profiles. Its more of a little annoyance than a problem and its not a time consuming fix. Maybe I'm just being lazy.. No more issues that I have currently come across that haven't already been resolved.,10,Speeds up processing which frees up programmers thus producing more mailings and increasing capacity for jobs and thus profit. Allowed us to tender for bigger businesses looking to outsource now that we have the capabilities to process their complex documents. Yielding a large ROI. Seems like a costly investment at the beginning. Purchasing the software, investing in some training for the staff. It pays for itself once you have made the jump. TIP: If in the budget, hire somone versed in GMC/Quadient Inspire at the beginning, this individual will then be able to filter knowledge down to the other staff. In my opinion better than purchasing training because you can start using the software straight away as someone is already versed in the programming.,Quadient Inspire: One solution to rule them allI have been using Quadient Inspire on a daily basis (for many years) for data manipulation and document composition. So far it has been able to handle every scenario, no matter how complex, and yet is quick and easy enough to also use for simple assignments. This versatility makes Inspire Designer a true 'one size fits all' solution.,The ability to set up complex universal templates to handle frequently repeated tasks is a real time saver. Reading in data files and performing many layers of computations and formatting in a single pass helps to minimize touch points, which in turn minimizes human error. Is there a useful output format that is not supported? I haven't come across a need yet that cannot be met.,One shortcoming would have to be in the documentation, which is impressive, yet... since the scripting language used is proprietary, a more concise and comprehensive explanation of all the available commands (including syntax and examples) would be helpful.,10,Inspire Designer makes my job easier. It's that simple.,,Skype for Business (formerly Lync), Microsoft Office 365, Adobe Acrobat DCTo be the best, go with the best organisationsQuadient Inspire was chosen as an enterprise solution that would replace 8-9 legacy platforms and provide a single 'best of breed' Customer Communications Management platform. Within New Zealand Post Quadient Inspire is only used by the Customer Communications Management department, which offers solutions outside of the core business solution of postal network and courier services. The business problems it addresses include, reduction of legacy platforms and cost, offering customers industry leading solutions and the ability to offer new solutions in the digital channel.,Single toolset - ability to do both data and layout within a single platform allows developers to be cross-skilled and enhance the end-to-end processes. Flexibility of composition - content can be configured to be re-used for correct channel output rather than duplicating content that creates overhead for future changes. Roadmap - Quadient's ability to continually have an eye on the future and setting new standards is a high benefit over other products,Licensing for Quadient Inspire can be a little bit frustrating, how and where you can connect and use Inspire can be restrictive. Almost too flexible - the ability to do things in multiple different ways allows for developers to 'replicate' practices from legacy platforms and therefore introduce complexity that is hard to maintain. Given the market in New Zealand being smaller it can be difficult to get the appropriate support for the product.,10,To date Quadient Inspire has allowed us to retire several legacy platforms and reduce the overheads - licensing/servers/maintenance - incurred. Reduction of single-skilled resources has meant that FTE requirements can be reduced as cross-skilled resources can be used.,,Adobe Illustrator CC, Adobe Photoshop, Adobe Acrobat DC, SlackQuadient Inspire is very Inspiring!We use Quadient Inspire in the 'IT' department. We use it to create complex mail merges, statements/invoices and other types of personalised mailpieces. It is only used in the IT department as they create everything that gets mailed. It has helped with many business problems, for example a customer sends us a pre merged PDF which they would like mailsorted. Through Inspire we are able to extract the address data from the PDFs using TextinRect which gives us a data file to work with.,It keeps the graphic quality and colors of the supplied PDFs. Other software we have used to personalise PDFs has reduced the DPI and even changed the colors. Inspire is great at keeping everything as it should be. The imposition tools within Inspire give a vast range of getting the most out of your printers for the least cost. You can easily arrange documents 2 up or 4 up on SRA3 sheets for printing, cutting and stacking. The TextinRect tool is extremely useful for pulling information off a Digital Document allowing you to manipulate it in many ways. The little know MinMax Generator module is useful for seeing if all your text fits within a flow, if not the 'First Fitting Auto' feature enables you to shrink text automatically if it doesn't quite fit.,I'd like to see more help in the way of scripting. The language is unique to Quadient Inspire so it can be a bit daunting, even coming from a programming background, to know the correct syntax. The ability to use TextinRect with UNC paths as we have multiple licences for production so we can run more than one 'Production' at a time but this doesn't seem to work on the server with UNC paths. I find inserting tables somewhat troublesome, I've also found that if you copy a table and paste it to another page in your layout module, although it makes a new table in the Table tab, if you change the contents of your new table, it also changes the contents of the table you copied.,10,Since purchasing Inspire we have won many business opportunities as it enables us to create documents we couldn't do before, for example: Council Tax Bills. It is a lot faster at processing than our previous software. We had one job we had to extract addresses from, it was 56,000 records from a 5.5million line text file. Our previous software took 26 hours to pull out the addresses, Quadient Inspire took 43 seconds! We are able to automate processes through Inspire via CLI batch files, where a job would normally take 30 minutes to set up and process, a bit of time spent on the workflow and automation script means we can just double click a batch file for repeat jobs and the print file is created in seconds.,,Barracuda Email Security Service, Microsoft Office 365, Adobe Acrobat DC
Windows, Linux, Mac
Quadient Inspire
4 Ratings
Score 9.1 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>TRScore

Quadient Inspire Reviews

Quadient Inspire
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.1 out of 101
Show Filters 
Hide Filters 
Filter 4 vetted Quadient Inspire reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role
Reviews (1-4 of 4)
  Vendors can't alter or remove reviews. Here's why.
David Adams profile photo
November 01, 2018

Quadient Inspire Review: "Quadient - Inspiring the world of composition"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Quadient Inspire is being used solely within the IT department. Inspire Designer is used by our organisation to compose complex cost-effective documents for printing and mailing. It addresses the problems that other software causes such as faster processing times, user-friendly scripting, high-quality output features and many more.
  • Totally user-friendly. All GUI interface allows you to see all the changes that you are implementing, also the scripting wizard allows even the most basic programmer to produce complex documents.
  • Superior processing times. Compared with others I have used on the market this is by far one of the fastest composition tools on the market.
  • The additional (included) university program allows users from across the globe ask questions if needed to the group which includes Quadient professionals so if the general public cannot help you, a professional will. Always in a timely fashion also which helps with tackling issues with tight turnarounds.
  • Native imports and text in rec features allow you to work and manage other types of work supplied by customers.
  • Satori functions allow you to complete the job solely within Quadient Inspire. From processing to mailsort to creation. This allows the user to automate regular jobs and free up resources for other work.
  • Usually quick to de-bug/resolve any issues, currently having a problem saving production profiles. Its more of a little annoyance than a problem and its not a time consuming fix. Maybe I'm just being lazy..
  • No more issues that I have currently come across that haven't already been resolved.
Well-Suited
  • Mailing companies
  • Banks/Building Societies
  • Energy Companies
  • Large Multinational businesses
  • Any Company that mails out vast amounts of documents and wants the capability to store them for inbound calls.
Not Suited:
  • Small businesses that handle small amounts of invoicing etc that can be handled in-house.
Read David Adams's full review
Bob Karpel profile photo
November 26, 2018

Review: "Quadient Inspire: One solution to rule them all"

Score 10 out of 10
Vetted Review
Verified User
Review Source
I have been using Quadient Inspire on a daily basis (for many years) for data manipulation and document composition. So far it has been able to handle every scenario, no matter how complex, and yet is quick and easy enough to also use for simple assignments. This versatility makes Inspire Designer a true 'one size fits all' solution.
  • The ability to set up complex universal templates to handle frequently repeated tasks is a real time saver.
  • Reading in data files and performing many layers of computations and formatting in a single pass helps to minimize touch points, which in turn minimizes human error.
  • Is there a useful output format that is not supported? I haven't come across a need yet that cannot be met.
  • One shortcoming would have to be in the documentation, which is impressive, yet... since the scripting language used is proprietary, a more concise and comprehensive explanation of all the available commands (including syntax and examples) would be helpful.
From multiple data inputs to multiple data and / or document outputs, no matter how many steps are required in between, Inspire Designer has been up to the task. The learning curve is not difficult, and yet, the learning never ends. I am constantly finding new ways to utilize this set of tools to accomplish tasks that previously were handled with other tools.
Read Bob Karpel's full review
David Nixon profile photo
November 01, 2018

Quadient Inspire Review: "To be the best, go with the best organisations"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Quadient Inspire was chosen as an enterprise solution that would replace 8-9 legacy platforms and provide a single 'best of breed' Customer Communications Management platform.

Within New Zealand Post Quadient Inspire is only used by the Customer Communications Management department, which offers solutions outside of the core business solution of postal network and courier services.

The business problems it addresses include, reduction of legacy platforms and cost, offering customers industry leading solutions and the ability to offer new solutions in the digital channel.
  • Single toolset - ability to do both data and layout within a single platform allows developers to be cross-skilled and enhance the end-to-end processes.
  • Flexibility of composition - content can be configured to be re-used for correct channel output rather than duplicating content that creates overhead for future changes.
  • Roadmap - Quadient's ability to continually have an eye on the future and setting new standards is a high benefit over other products
  • Licensing for Quadient Inspire can be a little bit frustrating, how and where you can connect and use Inspire can be restrictive.
  • Almost too flexible - the ability to do things in multiple different ways allows for developers to 'replicate' practices from legacy platforms and therefore introduce complexity that is hard to maintain.
  • Given the market in New Zealand being smaller it can be difficult to get the appropriate support for the product.
Quadient Inspire is a great tool for organisations that are focused on establishing and maintaining a platform that will allow them to evolve through Customer Communications, Customer Experience and Digital Experience Management. As it allows for solutions to be put in place that are flexible yet robust for long-term solutions and offers the ability to provide highly relevant and timely customer interactions.

If your business is looking for a simple get-it-to-the-customer solution Inspire is likely not the right toolset for you.
Read David Nixon's full review
No photo available
November 06, 2018

User Review: "Quadient Inspire is very Inspiring!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Quadient Inspire in the 'IT' department. We use it to create complex mail merges, statements/invoices and other types of personalised mailpieces. It is only used in the IT department as they create everything that gets mailed. It has helped with many business problems, for example a customer sends us a pre merged PDF which they would like mailsorted. Through Inspire we are able to extract the address data from the PDFs using TextinRect which gives us a data file to work with.
  • It keeps the graphic quality and colors of the supplied PDFs. Other software we have used to personalise PDFs has reduced the DPI and even changed the colors. Inspire is great at keeping everything as it should be.
  • The imposition tools within Inspire give a vast range of getting the most out of your printers for the least cost. You can easily arrange documents 2 up or 4 up on SRA3 sheets for printing, cutting and stacking.
  • The TextinRect tool is extremely useful for pulling information off a Digital Document allowing you to manipulate it in many ways.
  • The little know MinMax Generator module is useful for seeing if all your text fits within a flow, if not the 'First Fitting Auto' feature enables you to shrink text automatically if it doesn't quite fit.
  • I'd like to see more help in the way of scripting. The language is unique to Quadient Inspire so it can be a bit daunting, even coming from a programming background, to know the correct syntax.
  • The ability to use TextinRect with UNC paths as we have multiple licences for production so we can run more than one 'Production' at a time but this doesn't seem to work on the server with UNC paths.
  • I find inserting tables somewhat troublesome, I've also found that if you copy a table and paste it to another page in your layout module, although it makes a new table in the Table tab, if you change the contents of your new table, it also changes the contents of the table you copied.
It is well suited for any mail merge you need to do. It is a one stop shop and it does more than you could imagine. You can have multiple data files and multiple artworks/documents. Inspire enables you to source your data, mailsort it and then pull the correct artwork through using conditions for the correct data record, this enables you to do complex mailmerges where before, say in MS Word, you'd have to do everything separately.
Read this authenticated review

Quadient Inspire Scorecard Summary

About Quadient Inspire

Quadient Inspire, formerly GMC Inspire, is an enterprise communication platform enabling large enterprises to consistently deliver relevant personalized messages, at the right time through the preferred channel.

Quadient Inspire is a complete platform to plan, design, validate and produce especially written communication optimized for all scenarios. It contains extensive features for ETL, integration and deployment.

Quadient Inspire Features

Has featureRapid Design tool for HTML5 and Documents
Has featureBusiness User Interface for Template Content Management and Forms Filling
Has featureAll communication components are re-usable accross all channels

Quadient Inspire Screenshots

Quadient Inspire Integrations

SAP, Guidewire, Finnova, WebSphere, WebLogic

Quadient Inspire Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional

The solution is highly modular. Pricing may differ a lot depending on usage and configuration.

Quadient Inspire Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:All
Supported Languages: All