LeonardoMD (Discontinued) vs. Weave

I would not tell my Real Estate client about this but as we know it is called LeonardoMD for a reason. I did a demo on a product a year back that offers way more automated emailing reminders for patients and I think that LeonardoMD would improve if it could offer emails and texts that could auto send reminders to patients for the appointments.

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Weave integrates with Nextech which is a nice tech stack setup for phone, EMR, text messaging, appointment reminders, voicemail, etc. It would also work well for small medical practices that can use it as an all-in-one system and aren't super worried about tracking where patient leads are coming from (Weave is not a CRM or marketing automation platform). For larger, more complex organizations, they may find a greater need for enhanced integrations with a CRM or marketing automation platform which is not a strong suit of Weave

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• Booking Appointments
• Tracking the Patients interactions with the Practice
• Billing
• Reports on the Staff Utilizing the software

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• VOIP Phone System
• Automated Appointment Reminders
• Phone Call Analytics
• Flexible customization options for phone system and appointment reminders
• Inbound customer phone call and text message management
• Auto-reply via text message from missed call
• Phone call recordings for quality control
• Integrated Fax

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• Internal Email System
• Variety of Reports
• Availability for editing the user fields for a more personalized experience.

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• Analytics and Reporting
• Email Communications
• System Reliability

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It does exactly what the medical practice I was working with needed.

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I normally would use Leonardo with ACT now Sage I think. The reason for the 2 used together is the lack of email automated systems that Leo did not have. I am not sure if they have it now. But it is nice to have detailed notes and user fields that can be edited like Sage (ACT) allows. It was also nice to have the counselor able send emails and the ACT software keep track of the email in the history section

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Better phone systems than Comcast. More streamlined and easier to use than Solutionreach with a more focused feature set. Integrates with Nextech. Solutionreach does have the best custom appointment reminders and recall email marketing functionality in the HIPPA-compliant industry, in my experience

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• Flexible control over phone system and call groups and routing
• Integrated, universal phone call and text messaging queue for more efficient inbound message management and FUP
• Ability to customize appointment reminders based on appointment type, with bi-lingual support (Spanish)
• Overall increased connection rates on initial contact attempt with customers and faster follow-up turnaround times

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info