TrustRadius: an HG Insights company

LevelBlue Managed Security Services vs. ProSoft Solutions

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LevelBlue Managed Security Services

    Score10 out of 10
    N/ALevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.N/A

    ProSoft Solutions

    Score9 out of 10
    N/AProSoft Technology, one of Belden’s connected brands, helps customers increase production, reduce downtime and lower operating and maintenance costs.N/A
    Pricing
    LevelBlue Managed Security ServicesProSoft Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LevelBlue Managed Security ServicesProSoft Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    LevelBlue Managed Security ServicesProSoft Solutions
    Likelihood to Recommend
    9.1
    (5 ratings)
    9.0
    (1 ratings)
    User Testimonials
    LevelBlue Managed Security ServicesProSoft Solutions
    Likelihood to Recommend
    LevelBlue
    The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
    Incentivized
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    Belden
    It is very well suited for minimal human interaction while gathering requirements as certain fields are pre-populated while capturing the requirements. There is an easy import feature to add requirements to the system. Training for the users isn't a complicated process. Integration with other collaboration tools needs to be made more easier and robust like that with Sales Force or Slack or Microsoft Teams.
    Incentivized
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    Pros
    LevelBlue
    • Manages and monitors traffic to provide security
    • Reports in timely manner on all incidents
    • Web portal access to review reports and suggestions
    Incentivized
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    Belden
    • requirement gathering - automated way of capturing similar requirements
    • training of newly onboarded members
    • support for quick account setup
    • product configuration
    Incentivized
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    Cons
    LevelBlue
    • There is no option to include rules type functions, which would be very useful to save configuration time.
    • The support is not as helpful as I would like, nor its documentation.
    • A friendly graphical interface would be very well accepted.
    Incentivized
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    Belden
    • Prosoft solution needs to add pictorial representation for workflows
    • There needs to be the view of time estimates within which requirements can be attained to make them truly SMART goals
    • for support and training, there needs to be a place where the details of the point of contact can be highlighted for quick connections and resolutions
    Incentivized
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    Alternatives Considered
    LevelBlue
    We have not really looked at other products.
    Incentivized
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    Belden
    Prosoft Solutions is a good tool but just for ease of integration, we do have some teams in our organization using ServiceNow tools as well. Within our team, as we wanted to attain faster training and customer support, we have gone with Prosoft.
    Incentivized
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    Return on Investment
    LevelBlue
    • Protects valuable data and defends against increasingly sophisticated threat actors
    • We have achieved increase in customer trust and distinguished the company from our main rival
    • Freed the company's roughly 10 employees to focus on expanding the business internationally
    Incentivized
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    Belden
    No answers on this topic
    ScreenShots