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LevelBlue Managed Security Services vs. XeneX SOC-as-a-Service

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LevelBlue Managed Security Services

    Score10 out of 10
    N/ALevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.N/A

    XeneX SOC-as-a-Service

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Xenex SOC delivers a Cloud Security Operation Center (SOC) managed service solution using a global security team becoming the cybersecurity group extension of IT departments. On-premise, cloud, and hybrid cloud and 700+ connectors monitoring is backed by global physical locations. Performing XDR, this deep correlation and live analysis enables identification and response to emergent threats. Customized escalation and reporting on a single pane of glass leverages Risk &…N/A
    Pricing
    LevelBlue Managed Security ServicesXeneX SOC-as-a-Service
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LevelBlue Managed Security ServicesXeneX SOC-as-a-Service
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    LevelBlue Managed Security ServicesXeneX SOC-as-a-Service
    Likelihood to Recommend
    9.1
    (5 ratings)
    10.0
    (2 ratings)
    User Testimonials
    LevelBlue Managed Security ServicesXeneX SOC-as-a-Service
    Likelihood to Recommend
    LevelBlue
    The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
    Incentivized
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    XeneX SOC
    XeneX SOC-as-a-Service can collect information from any source. So any requirements can be met. However, it may not be the best fit for the smallest interest (companies below 10-20 employees) due to the sophistication of their platform.
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    Pros
    LevelBlue
    • Manages and monitors traffic to provide security
    • Reports in timely manner on all incidents
    • Web portal access to review reports and suggestions
    Incentivized
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    XeneX SOC
    • They are very good at incident detection and management. We have been impressed with their ability to detect incidents, inform us in a timely manner, and help us remediate.
    • The platform is modular but integrated. So it allows us to add or remove services easily and as needed. This flexibility helps us with our budget and priorities.
    • XeneX SOC-as-a-Service offers the best value. We compared in a number of providers in their space. What we found out is that XeneX SOC-as-a-Service was the only company that has all the services we need in one platform but cost-effectively. In our due diligence we discovered that others did not have all the functions and cost significantly more. We have to find and manage multiple of other vendors to accomplish the same results and higher costs.
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    Cons
    LevelBlue
    • There is no option to include rules type functions, which would be very useful to save configuration time.
    • The support is not as helpful as I would like, nor its documentation.
    • A friendly graphical interface would be very well accepted.
    Incentivized
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    XeneX SOC
    • The only areas of improvement that we can mention is that they are on top of everything and expect us to move as quickly as they do which sometimes is not possible or practical for us.
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    Alternatives Considered
    LevelBlue
    We have not really looked at other products.
    Incentivized
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    XeneX SOC
    We evaluated multiple of SOC-as-a-Service providers. It came down to value proposition. XeneX SOC-as-a-Service has many integrated modules and cost-effective. Others did not have all of our required services and cost more. So there was a clear winner in the selection process.
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    Return on Investment
    LevelBlue
    • Protects valuable data and defends against increasingly sophisticated threat actors
    • We have achieved increase in customer trust and distinguished the company from our main rival
    • Freed the company's roughly 10 employees to focus on expanding the business internationally
    Incentivized
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    XeneX SOC
    • We are very pleased with the ROI on this investment. We have had no breaches and see how effective XeneX SOC-as-a-Service performs. I think they could charge even more for their services given the quality of the platform and their excellent delivery. This was a good investment for us.
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