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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LevelBlue USM Anywhere

    Score8.3 out of 10
    N/AThe LevelBlue USM Anywhere XDR platform (replacing the former AlienVault USM) delivers threat detection, incident response, and compliance management.

    $1,075

    per month

    Rootly

    Score9.5 out of 10
    N/AA solution to automate incident response on Slack, that lets users handoff alerts from PagerDuty and automatically create incidents without ever leaving Slack. Its relevant runbooks and metadata (deploy events) shortcut resolution times.N/A
    Pricing
    LevelBlue USM AnywhereRootly
    Editions & Modules
    Essentials
    $1,075
    per month
    Standard
    $1,695
    per month
    Premium
    $2,595
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    LevelBlue USM AnywhereRootly
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    LevelBlue USM AnywhereRootly
    Considered Both Products
    LevelBlue
    No answer on this topic
    Rootly
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    LevelBlue USM AnywhereRootly
    Incident Response Platforms
    Comparison of Incident Response Platforms features of LevelBlue USM Anywhere and Rootly
    Feature
    LevelBlue USM Anywhere
    -
    Ratings
    Rootly
    10.0
    1 Ratings
    11% above category average
    Company-wide Incident Reporting00 Ratings10.01 Ratings
    Integration with Other Security Systems00 Ratings10.01 Ratings
    Attack Chain Visualization00 Ratings10.01 Ratings
    Centralized Dashboard00 Ratings10.01 Ratings
    Machine Learning to Prevent Incidents00 Ratings10.01 Ratings
    Live Response for Rapid Remediation00 Ratings10.01 Ratings
    Best Alternatives
    LevelBlue USM AnywhereRootly
    Small Businesses
    Microsoft Defender XDR
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    InsightIDR
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Microsoft Defender XDR
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LevelBlue USM AnywhereRootly
    Likelihood to Recommend
    9.8
    (390 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    7.2
    (18 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (34 ratings)
    9.0
    (1 ratings)
    Availability
    6.4
    (3 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (25 ratings)
    -
    (0 ratings)
    In-Person Training
    4.5
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.3
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.4
    (38 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    6.3
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.6
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    LevelBlue USM AnywhereRootly
    Likelihood to Recommend
    LevelBlue
    At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
    Incentivized
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    Rootly
    Rootly is great for both remote companies and in-person, but especially well suited for remote. There is such a wide variety of functionalities that Rootly can offer, both internally for your company and externally for your customers. Rootly streamlines and centralizes a lot of data you may be keeping in separate spaces which could be excluding some memebers from being in the loop and adds additional time in your day tracking and organization information. Rootly makes everything real-time for our company through the integrations
    Incentivized
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    Pros
    LevelBlue
    • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
    • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
    • Top-notch built-in compliance templates and reporting features.
    Incentivized
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    Rootly
    • clear tracking
    • step management, for where we are at in the process of resolving the issues (whose hands it is currently in to deal with the problem)
    • centralized clear and easy communication to our organization
    Incentivized
    Read full review
    Cons
    LevelBlue
    • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
    • Some of the filters when looking for a specific alert aren't that easy to use.
    Incentivized
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    Rootly
    • while the interface provides great information and everything that you need, there can be a learning curve to understand what you are looking at
    • having all notifications on for slack/teams can cause lots of notifications in a larger organization
    • like any technology, there is room for error with feature issues or integrations issues
    Incentivized
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    Likelihood to Renew
    LevelBlue
    The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
    Incentivized
    Read full review
    Rootly
    No answers on this topic
    Usability
    LevelBlue
    Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge . Each panel is quite well laid out and the filtering search capabilities are quite strong.
    Incentivized
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    Rootly
    great usability, bit of a learning curve with the product because there is so much information to digest and Rootly gives you lots of different angles and preferences for how you would like to see it displayed. For those with high tech skills its much easier but for those who are less tech savvy it can be overwhelming
    Incentivized
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    Reliability and Availability
    LevelBlue
    We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
    Incentivized
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    Rootly
    No answers on this topic
    Performance
    LevelBlue
    With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
    Incentivized
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    Rootly
    No answers on this topic
    Support Rating
    LevelBlue
    The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
    Incentivized
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    Rootly
    No answers on this topic
    In-Person Training
    LevelBlue
    I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
    Incentivized
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    Rootly
    No answers on this topic
    Online Training
    LevelBlue
    It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
    Incentivized
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    Rootly
    No answers on this topic
    Implementation Rating
    LevelBlue
    AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
    Incentivized
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    Rootly
    No answers on this topic
    Alternatives Considered
    LevelBlue
    Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base. Devo did not have a MSSP partner base when we looked. Their product is fantastic too. AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
    Incentivized
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    Rootly
    No answers on this topic
    Scalability
    LevelBlue
    The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
    Incentivized
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    Rootly
    No answers on this topic
    Return on Investment
    LevelBlue
    • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
    • AlienVault brings all the information to one place which makes it much quicker to track down problems.
    Incentivized
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    Rootly
    • streamlined communication for our entire business, one stop shop for incidents and their updates
    • Improved collaboration and engagement from our org
    • faster response times and more accurate reporting
    Incentivized
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    ScreenShots