LexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.
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Picsello
Score10 out of 10
N/A
Photography business management software is for photographers, and helps them manage, market, and manage their business at every stage. It includes a client booking system, where the user can create and view sessions and events right from a calendar, as well as promote upcoming events right from a public profile. Integrated email supports communicating with clients, and its streamlined process guides clients through the entire booking process so they can view availability and proposals, sign…
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Pricing
LexisNexis InterAction+
Picsello
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LexisNexis InterAction+
Picsello
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Features
LexisNexis InterAction+
Picsello
Sales Force Automation
Comparison of Sales Force Automation features of LexisNexis InterAction+ and Picsello
Feature
LexisNexis InterAction+
5.1
1 Ratings
42% below category average
Picsello
9.3
1 Ratings
17% above category average
Customer data management / contact management
8.01 Ratings
8.01 Ratings
Workflow management
3.01 Ratings
10.01 Ratings
Territory management
3.01 Ratings
00 Ratings
Opportunity management
5.01 Ratings
00 Ratings
Integration with email client (e.g., Outlook or Gmail)
8.01 Ratings
00 Ratings
Interaction tracking
3.01 Ratings
00 Ratings
Channel / partner relationship management
6.01 Ratings
00 Ratings
Quote & order management
00 Ratings
10.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of LexisNexis InterAction+ and Picsello
Feature
LexisNexis InterAction+
8.7
1 Ratings
12% above category average
Picsello
10.0
1 Ratings
26% above category average
Case management
8.01 Ratings
00 Ratings
Call center management
9.01 Ratings
00 Ratings
Help desk management
9.01 Ratings
10.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of LexisNexis InterAction+ and Picsello
Feature
LexisNexis InterAction+
8.0
1 Ratings
3% above category average
Picsello
10.0
1 Ratings
26% above category average
Lead management
7.01 Ratings
10.01 Ratings
Email marketing
9.01 Ratings
10.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of LexisNexis InterAction+ and Picsello
Feature
LexisNexis InterAction+
4.7
1 Ratings
48% below category average
Picsello
10.0
1 Ratings
26% above category average
Task management
5.01 Ratings
00 Ratings
Billing and invoicing management
4.01 Ratings
10.01 Ratings
Reporting
5.01 Ratings
00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of LexisNexis InterAction+ and Picsello
Feature
LexisNexis InterAction+
4.3
1 Ratings
56% below category average
Picsello
-
Ratings
Forecasting
4.01 Ratings
00 Ratings
Pipeline visualization
4.01 Ratings
00 Ratings
Customizable reports
5.01 Ratings
00 Ratings
Customization
Comparison of Customization features of LexisNexis InterAction+ and Picsello
Feature
LexisNexis InterAction+
4.3
1 Ratings
56% below category average
Picsello
-
Ratings
Custom fields
4.01 Ratings
00 Ratings
Custom objects
4.01 Ratings
00 Ratings
Scripting environment
4.01 Ratings
00 Ratings
API for custom integration
5.01 Ratings
00 Ratings
Security
Comparison of Security features of LexisNexis InterAction+ and Picsello
Feature
LexisNexis InterAction+
8.0
1 Ratings
5% below category average
Picsello
-
Ratings
Single sign-on capability
8.01 Ratings
00 Ratings
Role-based user permissions
8.01 Ratings
00 Ratings
Social CRM
Comparison of Social CRM features of LexisNexis InterAction+ and Picsello
Feature
LexisNexis InterAction+
4.5
1 Ratings
50% below category average
Picsello
-
Ratings
Social data
4.01 Ratings
00 Ratings
Social engagement
5.01 Ratings
00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of LexisNexis InterAction+ and Picsello
Feature
LexisNexis InterAction+
5.0
1 Ratings
40% below category average
Picsello
10.0
1 Ratings
28% above category average
Marketing automation
5.01 Ratings
00 Ratings
Compensation management
5.01 Ratings
10.01 Ratings
Platform
Comparison of Platform features of LexisNexis InterAction+ and Picsello
It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Picsello helps you stay on task. I have struggled with being too nice to clients in regards to when they pay for my services but Picsello fixed that. A payment schedule is included in the proposal process so when you send the email to your client, they'll get their contract, questionnaire, pricing details and a request for payment to secure booking. That's one less item on my to-do list and I can move forward with my workflow.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
People like flexibility and being able to work with previously established vendors that are different from the print vendor currently available in Picsello. I know additional partnerships are forthcoming and once they do I think this product will only increase in popularity.
One feature that would be helpful is to be able to block off time in the calendar so potential clients can view your availability.
I'd like to be able to enter multiple contacts under a single client. If you have a large group and you have their email addresses you could send the gallery to more than one person but from the same job.
Picsello is a 10 because it has everything I need to successfully run my photography business. I can communicate with my client, get them booked and paid all in one location. I don't need a separate gallery manager, I don't need to remember gallery passwords, I don't have to worry if I remembered to send a contract to a client, I don't have to worry if I don't hear back from a client about their gallery because Picsello will tell me when they logged in to view it. And best of all, I know what I need to charge in order to earn the goal I set for myself and at the end of the day, it's all about earning money doing something you love!
The people at Picsello are genuinely interested in seeing you succeed! Are you having trouble deciding what to charge? They have a Mastermind Facebook group, and they have business coaching available. Are you frazzled and just need a little extra help, Customer Success is there to listen and dive into the app with you. Are you new and just need some guidance? Customer Success is there to walk you through the process or send links to demo videos or to sign you up for a one-on-one meeting. These people have been truly nice to me as I've gotten help and learned the product. Customer Service is a big deal to me and this company is going to have my business for a long time.
Against Pixieset: I like Picsello better for a client experience and managing pricing and galleries. Pixieset is too complicated and cumbersome. Setting up the store is required before you can sell products on Pixieset and that's one large step more than Picsello. Against Honeybook: This is a product that's too generic and doesn't have even half the features of Picsello. It might work for freelance type work but a photographer needs way more than what is offered. It's just not made for photographers so it fails to hit the mark. Shootproof is another I tried but it's just not robust enough. There aren't enough features to help you successfully run your business, but if you'd like to add music to a photo montage, they've got you covered. That's fun to have but it's more important to earn a livable income and Picsello has them all beat with the Smart Profit Calculator!
I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
By incorporating everything I need in a single email to my client, it saves me time. The contract, questionnaire, pricing details and payment are all sent over in one email and the automation takes over from there as the client signs everything and returns it with payment. So much time saved!
Having all my clients saved in this platform is a space saver for my Contacts app and so easy for me to contact them on the go since Picsello is mobile-ready. I can use it's full features anywhere!
The questionnaires are a godsend! I use to have word documents saved all over my laptop from clients but having everything in the Picsello app is way move convenient!
The photo galleries are given a password and it's automatically entered into the email you send your clients when you share the gallery. I used to have to come up with a password and keep track of it in case a client lost it. Such a pain! This is so much easier and I literally don't even think about this anymore since Picsello does it for me!