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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LexisNexis InterAction+

    Score6.9 out of 10
    N/ALexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A

    Synergy!BCS

    N/AN/ASynergy!BCS is a joint product developed by MONJU, a company founded by Synergy Marketing, Nakagawa Masashichi Shoten, and VeBuIn. Synergy!BCS is a CRM product from Japan, developed based on the concept of "growing brands with fans.Based on customer behavior data, purchase data, and attribute information, a variety of communications can be conducted.N/A
    Pricing
    LexisNexis InterAction+Synergy!BCS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LexisNexis InterAction+Synergy!BCS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    LexisNexis InterAction+Synergy!BCS
    Sales Force Automation
    Comparison of Sales Force Automation features of LexisNexis InterAction+ and Synergy!BCS
    Feature
    LexisNexis InterAction+
    5.1
    1 Ratings
    42% below category average
    Synergy!BCS
    -
    Ratings
    Customer data management / contact management8.01 Ratings00 Ratings
    Workflow management3.01 Ratings00 Ratings
    Territory management3.01 Ratings00 Ratings
    Opportunity management5.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
    Interaction tracking3.01 Ratings00 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of LexisNexis InterAction+ and Synergy!BCS
    Feature
    LexisNexis InterAction+
    8.7
    1 Ratings
    12% above category average
    Synergy!BCS
    -
    Ratings
    Case management8.01 Ratings00 Ratings
    Call center management9.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LexisNexis InterAction+ and Synergy!BCS
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    3% above category average
    Synergy!BCS
    -
    Ratings
    Lead management7.01 Ratings00 Ratings
    Email marketing9.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LexisNexis InterAction+ and Synergy!BCS
    Feature
    LexisNexis InterAction+
    4.7
    1 Ratings
    48% below category average
    Synergy!BCS
    -
    Ratings
    Task management5.01 Ratings00 Ratings
    Billing and invoicing management4.01 Ratings00 Ratings
    Reporting5.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LexisNexis InterAction+ and Synergy!BCS
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    Synergy!BCS
    -
    Ratings
    Forecasting4.01 Ratings00 Ratings
    Pipeline visualization4.01 Ratings00 Ratings
    Customizable reports5.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of LexisNexis InterAction+ and Synergy!BCS
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    Synergy!BCS
    -
    Ratings
    Custom fields4.01 Ratings00 Ratings
    Custom objects4.01 Ratings00 Ratings
    Scripting environment4.01 Ratings00 Ratings
    API for custom integration5.01 Ratings00 Ratings
    Security
    Comparison of Security features of LexisNexis InterAction+ and Synergy!BCS
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    5% below category average
    Synergy!BCS
    -
    Ratings
    Single sign-on capability8.01 Ratings00 Ratings
    Role-based user permissions8.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of LexisNexis InterAction+ and Synergy!BCS
    Feature
    LexisNexis InterAction+
    4.5
    1 Ratings
    50% below category average
    Synergy!BCS
    -
    Ratings
    Social data4.01 Ratings00 Ratings
    Social engagement5.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LexisNexis InterAction+ and Synergy!BCS
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    40% below category average
    Synergy!BCS
    -
    Ratings
    Marketing automation5.01 Ratings00 Ratings
    Compensation management5.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of LexisNexis InterAction+ and Synergy!BCS
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    42% below category average
    Synergy!BCS
    -
    Ratings
    Mobile access5.01 Ratings00 Ratings
    Best Alternatives
    LexisNexis InterAction+Synergy!BCS
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LexisNexis InterAction+Synergy!BCS
    Likelihood to Recommend
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LexisNexis InterAction+Synergy!BCS
    Likelihood to Recommend
    LexisNexis
    It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
    Incentivized
    Read full review
    VeBuIn Pvt. Ltd.
    No answers on this topic
    Pros
    LexisNexis
    • Collects contact information from incoming employees
    • Synchronizes with Outlook contacts
    • Separate interface for marketing and casual users
    Incentivized
    Read full review
    VeBuIn Pvt. Ltd.
    No answers on this topic
    Cons
    LexisNexis
    • The Windows app for marketing could be more wizard driven and simpler
    • Technical support documentation is lacking in up to date information
    Incentivized
    Read full review
    VeBuIn Pvt. Ltd.
    No answers on this topic
    Return on Investment
    LexisNexis
    • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
    Incentivized
    Read full review
    VeBuIn Pvt. Ltd.
    No answers on this topic
    ScreenShots