TrustRadius

LexisNexis InterAction vs. Thomson Reuters CLEAR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LexisNexis InterAction
Score 6.9 out of 10
N/A
LexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A
Thomson Reuters CLEAR
Score 8.0 out of 10
N/A
Thomson Reuters CLEAR is an online investigation software for tax & accounting firms designed to aid in fraud prevention and anti-money laundering investigations.N/A
Pricing
LexisNexis InterActionThomson Reuters CLEAR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LexisNexis InterActionThomson Reuters CLEAR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
LexisNexis InterActionThomson Reuters CLEAR
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
LexisNexis InterActionThomson Reuters CLEAR
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
LexisNexis InterAction
5.1
1 Ratings
40% below category average
Thomson Reuters CLEAR
-
Ratings
Customer data management / contact management8.01 Ratings00 Ratings
Workflow management3.01 Ratings00 Ratings
Territory management3.01 Ratings00 Ratings
Opportunity management5.01 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
Interaction tracking3.01 Ratings00 Ratings
Channel / partner relationship management6.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
LexisNexis InterAction
8.7
1 Ratings
15% above category average
Thomson Reuters CLEAR
-
Ratings
Case management8.01 Ratings00 Ratings
Call center management9.01 Ratings00 Ratings
Help desk management9.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
LexisNexis InterAction
8.0
1 Ratings
6% above category average
Thomson Reuters CLEAR
-
Ratings
Lead management7.01 Ratings00 Ratings
Email marketing9.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
LexisNexis InterAction
4.7
1 Ratings
47% below category average
Thomson Reuters CLEAR
-
Ratings
Task management5.01 Ratings00 Ratings
Billing and invoicing management4.01 Ratings00 Ratings
Reporting5.01 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
LexisNexis InterAction
4.3
1 Ratings
56% below category average
Thomson Reuters CLEAR
-
Ratings
Forecasting4.01 Ratings00 Ratings
Pipeline visualization4.01 Ratings00 Ratings
Customizable reports5.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
LexisNexis InterAction
4.3
1 Ratings
55% below category average
Thomson Reuters CLEAR
-
Ratings
Custom fields4.01 Ratings00 Ratings
Custom objects4.01 Ratings00 Ratings
Scripting environment4.01 Ratings00 Ratings
API for custom integration5.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
LexisNexis InterAction
8.0
1 Ratings
4% below category average
Thomson Reuters CLEAR
-
Ratings
Single sign-on capability8.01 Ratings00 Ratings
Role-based user permissions8.01 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
LexisNexis InterAction
4.5
1 Ratings
47% below category average
Thomson Reuters CLEAR
-
Ratings
Social data4.01 Ratings00 Ratings
Social engagement5.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
LexisNexis InterAction
5.0
1 Ratings
36% below category average
Thomson Reuters CLEAR
-
Ratings
Marketing automation5.01 Ratings00 Ratings
Compensation management5.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
LexisNexis InterAction
5.0
1 Ratings
40% below category average
Thomson Reuters CLEAR
-
Ratings
Mobile access5.01 Ratings00 Ratings
Best Alternatives
LexisNexis InterActionThomson Reuters CLEAR
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10

No answers on this topic

Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10

No answers on this topic

Enterprises
Creatio
Creatio
Score 9.1 out of 10
F5 Distributed Cloud Bot Defense
F5 Distributed Cloud Bot Defense
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LexisNexis InterActionThomson Reuters CLEAR
Likelihood to Recommend
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
LexisNexis InterActionThomson Reuters CLEAR
Likelihood to Recommend
LexisNexis
It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
Verified User
Anonymous
Read full review
Thomson Reuters
No answers on this topic
Pros
LexisNexis
  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
Verified User
Anonymous
Read full review
Thomson Reuters
No answers on this topic
Cons
LexisNexis
  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
Verified User
Anonymous
Read full review
Thomson Reuters
No answers on this topic
Return on Investment
LexisNexis
  • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
Verified User
Anonymous
Read full review
Thomson Reuters
No answers on this topic
ScreenShots