Lightspeed Filter vs. Qustodio vs. Symantec Edge Secure Gateway

Lightspeed web filtering using the Chromebook Relay agent is amazing and does a great job for a cloud filtering solution. The reports that are available are great and can be customized and retains data for 90 days. Reports are easily shared with staff and/or parents for transparency and disciplinary reasons. The agent for Lightspeed (Relay) does not work well with OSX and works okay in Windows, but doesn't allow you to access local IP addresses in the web browser. There needs to be a way to bypass filtering for local network access. This can make it unusable in some cases.

Incentivized

Qustodio is well-suited for organizations that want to monitor and manage internet usage to ensure a safe and productive online environment. It is useful for companies with strict internet usage policies, as well as those with a bring your own device policy. However, in scenarios where employees need a significant level of internet freedom to perform their job functions, Qustodio may be less appropriate.

Incentivized

• In our organization, Symantec ProxySG and Advanced Secure Gateway (ASG) is our primary and second line of defense facing the internet
• It is positioned behind in conjunction with an intrusion protection service.
• Before using this concept of defense, our Internet firewalls were continuously being overworked and saturated, slowing down traffic as a result.
• It is not an option any more not to have Symantec ProxySG and Advanced Secure Gateway (ASG) in our infrastructure.

• Reduces bandwidth consumption.
• Improves network performance.
• It is compatible with a variety of operating systems, including Windows, Mac OS, and Linux.
• It can be implemented in both wired and wireless networks.
• It can be installed in minutes and you can configure its settings with a few clicks.
• Learning environments work.

Incentivized

• Monitoring daily communication throughout the firm
• Storing historical messaging in a database for audit and tracking purposes
• Developing rules and guidelines in the system to be automatically enforced

Incentivized

• In conjunction with Active Directory, we can allow or deny access to the internet very quickly. We can also determine the level of access to the internet.
• To satisfy our executive requirements, we can provide regular reports on internet usage.
• Malicious protection Symantec ProxySG and Advanced Secure Gateway (ASG) provides beyond our expectations.
• It is our first level of defense, thus allowing us to reduce our investment in internal security systems.

• It sometimes takes longer than expected for new filtering rules to apply.
• Sometimes a site is blocked due to sub-sites or links, but it does not easily identify the source of the block if it is buried in the site.
• They have several reports included, but it would be nice to create custom reports.

Incentivized

• It could offer more support towards Chromebooks.

Incentivized

• On occasion, content analysis needs some tweaking. Specifically, when huge files our downloaded.
• For our organization using cloud-based applications and services is very discouraged.
• However, the universe seems to be trending towards cloud-based offerings.
• It may be reassuring if Symantec ProxySG and Advanced Secure Gateway (ASG) could enhance protection in dealing with cloud services, particularly in protecting data.

It is unreliable and does not function as it is supposed to do so. As previously mentioned, there is a glitch when creating a block list.

• We have submitted support request to Symantec ProxySG and Advanced Secure Gateway (ASG). In all cases, responses have been timely, and very comprehensive.
• The support staff is very knowledgeable and does not hesitate to involve expert resources as required.
• We have never had an unsolved case with Symantec ProxySG and Advanced Secure Gateway (ASG).

We were already a [Lightspeed] customer so the transition was seamless to Relay. Their support and team at [Lightspeed] are top-notch. We have been with Lightspeed for over 20 years and have evaluated on occasions other options and [ended] up back with [Lightspeed] each time. Their price point, ease of use, great team of engineers, and overall customer focus keep them on top in my eyes.

Incentivized

Qustodio stacks up well against other products like Norton Family, Kaspersky Safe Kids, and Net Nanny in terms of its features and capabilities. All of these products offer similar features like website filtering, app management, and monitoring of internet activities. However, Qustodio stands out for its ease of use and user-friendly interface. It also offers more granular controls for setting time limits and restrictions, and the alerts it sends are more detailed and informative. Additionally, Qustodio's customer support is also very responsive and helpful.We selected Qustodio over the other products because it offered the best balance of features, ease of use, and customer support. It was also more cost-effective than some of the other options. Overall, Qustodio has proven to be a reliable and effective solution for our organization's internet usage management needs.

Incentivized

• Trend Micro IPS combined with Symantec ProxySG and Advanced Secure Gateway (ASG) is a winning formula for our organization
• Palo Alto next-generation Firewall. Could not handle the load and protection level that we have today.

• Very costly per year
• Does a great job with 1:1 filtering on Chromebooks
• Safety Check checks student for possible self harm and alerts staff

Incentivized

• Consistent messaging throughout the firm
• Managing reputation risk
• Preventing inappropriate or outside-of-scope communication or browsing

Incentivized

• With the advent of the Symantec ProxySG and Advanced Secure Gateway (ASG), we have reduced by 95% the number of internal security incidents and events.
• As a result, we have reduced the effort and cost of investigating security incidents.
• Knock on wood, as a result, and we have never had any data or security breaches.